Job Title: Order Entry RepresentativeJob DescriptionWe are currently seeking an Order Entry Representative to join our team. Following the recent implementation of Oracle as our new ERP system, we have encountered an increased workload and longer processing times for customer service requests. To keep up with the current demand and streamline our processes, we need an additional team member to assist with customer inquiries and order entries.
Responsibilities- Handle all customer inquiries through the ERP system, email, and inbound phone calls.
- Enter orders (Service Requests) into Oracle.
- Verify that orders (Service Requests) are accurately reflected in both the Oracle and old systems.
- Ensure order information is accurate in Oracle, including quantity, PO number, part number, and billing/shipping addresses.
Essential Skills- Data entry proficiency.
- High attention to detail.
- High school education or GED.
- Previous experience working in an administrative capacity.
- Good communication skills.
- Positive attitude.
Additional Skills & Qualifications- Order entry experience is a plus.
- ERP experience is a plus.
- Must have a good reference from recent employment.
Work EnvironmentThe position operates within standard business hours of 7:30 AM to 4:30 PM. The work environment is business casual. Team members may be required to fill in for the receptionist during their vacation periods. The team consists of six members, fostering a supportive and collaborative culture. This long-term contract assignment offers a great opportunity to get a foot in the door, with potential for full-time employment opportunities as they become available.
About Aston Carter:Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & InclusionAt Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ...@astoncarter.com for other accommodation options.