Location: Salt Lake City,UT, USA
(Pet's) Hospital Administrator
Our client, a multi-specialty and 24/7 ER veterinary group is seeking a Hospital Administrator for their SLC, UT hospital to lead a team of professionals dedicated to providing excellent patient and customer care!
The Hospital Administrator is to fulfill the leadership role as an owner of the hospital's success. As such, the HA will be accountable for significant results across all areas of hospital performance and growth including revenue, productivity, staff training and performance, client satisfaction, and marketing effectiveness.
Duties and Responsibilities:
- Oversight of daily operations of the hospital
- Employee support, coaching, correction, development, and motivation
- Development and implementation of various growth strategies in conjunction with the Regional Director
- Monitor and manage facility, administrative and labor costs pursuant to budget
- Analyze, forecast, and make recommendations regarding revenue, DVM productivity, profit margins, capital expenditures, budgeting, AR/AP, and reserves
- Streamline and establish protocols for staff/client interactions
- Demonstrate and reinforce the highest level of client service. As a partner with the marketing team, help design and implement marketing strategy to ensure continual growth of the practice
- Participate in industry and community activities, while also developing new and unique marketing projects and events
- Reports to the Regional Director of Ecosystems
Required Skills
Qualifications:
- Should possess a Bachelor's degree in business, finance, or accounting or CVPM, and have 2+ years of hospital management experience in a large veterinary hospital setting.
Background:
- A proven leader with 2+ years leading a team of 85-115 employees.
- Experience in ER/Specialty veterinary healthcare.
- A visionary who is constantly striving to find new solutions
- An empathetic leader who is able to connect with board certified veterinarians as easily as you can connect with client care representatives.
- An expert with P&L management, comfortable with adhering to given financial expectations