At Genmab, we're committed to building extraordinary futures together, by developing antibody products and pioneering therapies that change the lives of patients and the future of cancer treatment and serious diseases. From our people who are caring, candid, and impact-driven to our business, which is innovative and rooted in science, we believe that being proudly unique, determined to be our best, and authentic is essential to fulfilling our purpose.
The Role
On the journey to build digital commercial capabilities, Genmab IT & Digital has adopted a highly customer-centric, product-oriented operating model in building and evolving digital capabilities. We welcome passionate product leaders to join the global commercialization team to build and manage top-notch digital experiences for Genmab patients and customers.
Genmab is looking to hire a dynamic, hands-on IT & Digital Product Manager within the commercialization unit of the IT & Digital organization, reporting to the Director, Digital Products, Digital Marketing within Commercial and Enabling Function IT&D. This role is for our office in Princeton, New Jersey, USA.
Responsibilities
- Responsible for the overall Product Vision and metrics (e.g., Objectives & Key Results (OKRs) fulfillment of multiple digital products across the omnichannel portfolio for US and EU Region.
- Create and maintain a prioritized roadmap for multiple digital products for branded, non-branded channels and marketing technology stack.
- Work with cross-functional teams of product engineers, product owners, and designers to deliver customer-centric products.
- Stay coordinated with the Product Owners on priorities and day-to-day decision making.
- Exercise strong decision-making mandate across cross-functional teams.
- Prepare and support the agile teams on product demos.
- Build, grow, and support Product Owners and Product Analysts through hiring, coaching, mentoring, and giving feedback.
- Contribute to the success and lifecycle of the product during definition, design, user story/requirement creation, documentation, launch, go-to-market activities, management updates, and metrics.
- Drive products to achieve success metrics on an ongoing basis throughout the product lifecycle.
- Own marketing product roadmap and user stories, including writing user stories as needed.
- Manage multiple commercial digital product delivery for all Marketing tech products for US and EU region.
- Provide leadership to the digital product delivery teams to help deliver on time and on budget without compromising on quality.
- Serve as a mentor, coach, and role model to the product-oriented delivery teams.
- Manage and respond to multiple priorities daily.
Required Skills
- Bachelor of Engineering degree required, MS or MBA degree preferred.
- Excellent written and verbal communication skills.
- 8 years of experience in IT and software development.
- 5+ years of experience in Pharma or Biotech industry required.
- 5+ years of experience working as a digital product owner or digital product manager.
- 5+ years in digital marketing technologies managing customer journey, SEO, Google analytics, and cookie consent management.
- 3+ years of experience leading digital solutions delivery in a multi-vendor environment.
- 3+ years of experience managing digital product teams.
- Prior experience working in an agile environment using JIRA and Confluence.
- Experience with product-centric IT delivery model and product management skills.
- Hands-on experience with Salesforce Marketing Cloud and marketing campaign operations for life sciences industry.
- Solid understanding of digital marketing, customer engagement, and customer experience technologies.
- Experience implementing end-to-end omnichannel marketing stack setup for at least one life science brand.
- Clear understanding of digital DevOps, CICD pipeline, and digital best practices.
- Capable of speaking both technology and business language.
- Great team player with strong leadership qualities and negotiation skills.
Preferred Skills
- Experience working with IT leadership teams.
- Product management certification.
- Google analytics certification.
- Digital marketing certification.
- Salesforce marketing cloud certification.
About You
- Passionate about our purpose and mission to transform the lives of patients through innovative cancer treatment.
- Bring rigor and excellence to all that you do.
- A generous collaborator who can work in teams with diverse backgrounds.
- Determined to do and be your best.
- Not afraid to grapple with the unknown and be innovative.
- Experience working in a fast-growing, dynamic company.
- Work hard and have fun while doing so.
Locations
Genmab leverages the effectiveness of an agile working environment for the betterment of employee work-life balance. Our offices are designed as open, community-based spaces that connect employees while being immersed in our state-of-the-art laboratories.
About Genmab
Genmab is an international biotechnology company with a core purpose guiding its team to improve the lives of patients through innovative and differentiated antibody therapeutics. For over 20 years, our passionate, innovative, and collaborative team has invented next-generation antibody technology platforms.
Our commitment to diversity, equity, and inclusion: We are committed to fostering workplace diversity at all levels of the company. No applicant shall be discriminated against or treated unfairly because of their race, color, religion, sex, national origin, age, disability, or genetic information.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website.
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