Books-A-Million
Location: Bristol,VA, USA
Date: 2024-12-01T11:36:50Z
Job Description:
Job DescriptionThe Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.Roles and Responsibilities* Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.* Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.* Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.* Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.* Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.* Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.* Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.Core Competencies* Interpersonal Skills* Self-ManagementQualifications and Education Requirements* 16 years of age or older* Successful completion of all required background screeningsPreferred Skills* Strong verbal and written communication skills* Ability to multi-task* Previous retail sales experience* Computer and cash register skillsPhysical and Environmental Requirements* Must be able to stand and walk for extended periods of time* Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities* Must be able to lift or team lift objects up to 50 lbs., with or without assistance* Must be able to communicate using speech, sight, and sound with or without an assistive device* Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job
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