Summary / ObjectiveThe Shop Manager's primary job function is to be responsiblefor the success of the company's service facility under the direction of theService Manager. This position will beresponsible for managing the Service Techs and Delivery Representatives andproviding input to the Service Manager. TheShop Manager will be responsible for the proper scheduling of the techs,managing the flow of the repairs for efficiency and ensuring that all parts areavailable to achieve the required turnover on all service repairs.
SupervisoryResponsibilities Manage the Service Techs and Delivery Drivers to provideservice to the stores of Bestway along with other related businessopportunities to service.
Leadership- Responsible for the proper scheduling of service repairs and working in tandem withthe Service Manager on the logistics of delivery and pick up of all stores andother customers for consistency and efficiency.
- Responsible for ensuring that all diagnosticsare performed properly and will assist when required.
- Responsible for ensuring the shop, equipment andvehicles are available and maintained in excellent order.
- Work to ensure that all repairs were properlydiagnosed and cost of repairs is accurately priced for company objectives.
- Responsible for the overall cleanliness andorganization of the Shop.
- Responsible for the maintenance of the company'svehicles.
Competencies- Team Builder - ability to work cohesively with ateam
- Time Management & Prioritization - theability to identify problems and collaborate with Service Manager forsolutions.
QualificationsMinimum of 5 years of experience in the management of aService Center for electronics, appliances, and furniture repair.
Position Type /Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday throughSaturday 8:00 a.m. to 6 p.m. and will require additional hours as needed. The Shop Manager Position is required to embrace andrepresent the Bestway's Bring It Values!
- Caring
- Integrity
- Servant Leadership
- Ownership
- Fun
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