Location: all cities,AK, USA
100% RemoteContract RoleLength: currently until end of 2024Required: US Citizenship per client requirementsSUMMARY:The Salesforce Business Analyst will work across teams to enhance the usage and functionality of Salesforce.This includes working with a variety of managers and use cases, and understanding both the business need and the system functionality.The ideal candidate is a strong Business Analyst who understands Salesforce and workflows, and can develop automated and scalable processes to meet our various teams' needs.TASKS AND RESPONSIBILITIES:Interface with Salesforce users to translate business requirements into effective Salesforce solutionsUnderstand the data integrations and cross-departmental usage and impact of changesUnderstand and follow change controls processes, guiding users and business leaders through the change process as it relates to SalesforceCreate technical requirements for developers and provide suggestions during the development stage that will meet customer business needsBuild and maintain documentation of implemented flows versus conceived and original designsWork with the internal readiness and training organization to ensure new functionalities are clearly documented and reflected accurately in training materialsDeploy new Salesforce capabilities to improve organization productivity, automate non-value add manual tasks and continuously improve various teams' usage of SalesforceRequirements:Bachelor's Degree in Technology or related field*5+ years as a Business Analyst or equivalent roleAbility to effectively communicate business processes through the use of written documents and diagramsExperience designing Salesforce reports and dashboards that clearly communicate operational status and analytical trendsExperience designing comprehensive test plans with measurable testing criteriaMust be authorized to work in the United StatesFull COVID-19 vaccination may be requiredPreferred Experience:7+ years' experience with Salesforce and prior experience working with business units to develop their usage and functionality of the CRMBachelor's DegreeSalesforce Certifications preferred*Additional years of relevant experience or a combination of an Associate's degree or equivalent and relevant experience may be substituted for the Bachelor's degree.The client is committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.Full COVID-19 vaccination may be requiredMust be authorized to work in the United States