The ID Logistics Logistic Team Leader manages their team's activity and organizes their work to achieve the defined objectives. They are a line manager and are responsible for the quality of the work carried out in compliance with internal processes and the rules of health and safety for goods and people, as well as observing customer specifications. Leading team; support.2/3 as level 3+ 1/3 as Level 1.
- Management Responsibilities Level - Team Leader (Management Model for more Details)
- Plans, manages, and controls teamwork, defines clear rules with clear objectives and expectations.
- Communicates on the road map and the final goals, knows their team members and their key motivations in order to inspire them by showing them the usefulness of their work and by making it rewarding for them.
- Sets up with the team a periodical routine (brief type) of communication / monitoring / measurement of the activity and objectives of their area.
- Encourages and supports the team by making any feedback random and formal (recognition, improvement, reframing). Ensures that all employees are at the expected level, provides support and/or training as required.
- Promotes and supports process improvement, internal innovation programs and encourages collaborators to participate.
- General Activities
- Scales the workforce and equipment according to volume forecasts to plan the operation to meet the performance requirements. Prioritizes operations according to the constraints observed in the field and provides supervision.
- Maintains regular communication with the customer and coordinates the execution of any specific requirements.
- Knows and applies the health and safety rules and procedures of ID Logistics and in force locally, in their area of responsibility.
- Analyzes equipment checklists and ensures that corrective actions are taken according to defined procedures. Anticipates operational problems to propose continuous improvement actions within their scope of responsibility.
- Audit and Quality Management
- Carries out the organization of the workplace in accordance with procedures objectives of the sector.
- Verifies that the procedures and objectives are up to date, responds to audits when necessary, according to certifications established for the unit.
- Reporting and Continuous Improvement
- Provides and monitors key performance indicators, ensures continuity of information between their team, hierarchy, and internal partners.
- Analyzes and communicates deviations between planned and actual values as well as initiation of appropriate corrective measures in coordination with the operational management in the warehouse.
- Other duties as assigned.
Hours:Nights-Monday to Thursday 7pm-5:30amSalary: $22.33 per hour plus diff.$1.50hr
- High School Diploma or GED; or equivalent combination of experience and education
- A-level to 2 years of study in higher education or equivalent through experience
- Training in transport, logistics and management
- At least 1 year of professional experience in a team leadership function