1404-Clerk
: Job Details :

Public Service Clerk – San Francisco Department of Elections (1404 Clerk)

Recruitment: REF43426I

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

Published: July 31, 2024

Accepting applications until: August 15, 2024

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

The Department of Elections conducts all federal, state, and local elections in the City and County of San Francisco, currently serving approximately 510,000 registered voters. The Department operates in an open and transparent manner to inspire the City's confidence in the integrity of elections processes.

The Department strives to cultivate a workplace environment in which employees of all racial and ethnic backgrounds feel respected, valued, and supported in providing effective services to San Francisco residents. The Department is committed to maintaining an inclusive workplace and to providing the training and resources necessary for all employees to succeed in delivering equitable services to city residents.

The Department encourages applicants from underrepresented communities to apply.

Position Description

In preparation for the November 5, 2024 General Election, the Department is seeking applications for seasonal clerk positions to assist with providing election information to candidates, campaigns, voters, and the general public in person, over the phone, and by email. These positions will also assist the Department's Emergency Ballot Delivery Program and may involve driving to hospitalized or homebound voters who requested emergency ballot pick-up and delivery.

The ideal candidate is reliable, a team player, and has experience learning new subject matter quickly and communicating that information effectively.

Responsibilities include:

• Providing election information in a courteous and professional manner to customers visiting the Department's office, through e-mail, and over the phone.
• Assisting customers with navigating the Department's website and filing paperwork.
• Reviewing and assessing candidate and ballot measure filing paperwork for completion and accuracy.
• Responding to campaign and voter inquiries and redirecting inquiries to the appropriate personnel when needed.
• Informing voters of their options to participate in the upcoming election and any relevant legal requirements.
• Facilitating observation tours.
• Assisting with the Emergency Ballot Delivery Program, including delivering and picking up ballots.
• Assisting with various clerical tasks such as filing and scanning.
• Conducting presentations and resource tables at community events.
• Assisting in the Election Center on Election Day as needed.
• Assisting with post-election tasks as needed.

Position Schedule, Requirements, and Work Location

These are seasonal positions, with the start date contingent upon completion of the hiring process. The Department is looking for candidates to start on September 9, 2024, with an end date approximately in the second to third week of November 2024. These positions require sitting and standing for prolonged periods, multitasking between phone and computer, lifting up to 25 pounds, and driving a city vehicle for outreach activities.

Work will primarily be on site at the Department of Elections Office at City Hall, San Francisco, California. Work hours will vary in accordance with the demands of the election cycle and will range between 40 and 60 hours per week, including overtime during the week and weekends as necessary. Overtime hours will be paid at 1.5 times the hourly rate.

Position Salary: $30.0125 to $36.475 hourly

$62,426 to $75,868 annually

How to qualify

Minimum Qualifications:

One (1) year of clerical experience including preparing and maintaining a variety of records, filing, use of office equipment, public contact, and processing of incoming and outgoing mail.

Substitution: Completion of an approved City and County of San Francisco Clerical Administrative Training program, or completion of a clerical training program (240 hours), or 15 semester units (or equivalent quarter units) of coursework from an accredited college or university may substitute for up to 6 months of required experience.

Additional Requirement: These positions require a valid California driver's license and a clean DMV record. Successful candidates must provide a copy of their latest DMV record before an offer can be made.

Desired Qualifications:

• A demonstrated strong work ethic and high level of integrity
• Experience providing excellent customer service
• Experience accurately entering data and using computer software
• Flexibility and tolerance for occasional long hours
• Ability to maintain enthusiasm, patience, and a positive demeanor

To be considered for these positions, applications must be received by 5:00 p.m. August 15, 2024.

If you have any questions regarding this recruitment or application process, please contact the Elections Hiring Team at ...@sfgov.org.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco:

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities, and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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