28345 - CL New Business Marketing Specialist Team Lead
: Job Details :


28345 - CL New Business Marketing Specialist Team Lead

USI Insurance Services

Location: New York,NY, USA

Date: 2024-10-21T00:37:57Z

Job Description:

General Description: Manage the operational activities of the New Business Regional Marketing Specialist unit/department. Actively market new prospective client accounts to carrier partners. Support commercial lines sales associates. Provide marketing analytics, negotiate carrier coverages, and finalize marketing and client onboarding process.**This position offers flexibility in location and a hybrid schedule but employee must reside in USI's Midatlantic region (DE, MD, DC, PA, WV or VA) **

Responsibilities:
  • Accountable for full-cycle recruitment, management, and development of assigned team. Includes monitoring staffing and workload, training, coaching, and performance management.
  • Monitor team's adherence to service standards through Key Performance Indicator (KPI) reporting.
  • Produce and monitor various monthly reports to ensure all new business has been addressed in a timely manner. Includes post-binding activities, team members open items, workloads, and backlog.
  • Perform periodic quality audits, when necessary.
  • Provide technical expertise in coordinating the service of new clients. Includes sales, account development, and problem solving. Act in accordance with client objectives, standards of service, and USI best practices.
  • Serve as subject matter expert in USI's proprietary platform and solutions. Includes the stewardship process.
  • Contribute information and ideas during strategy meetings.
  • Occasional outside visits to prospects as needed.
  • Work closely with sales associates to understand prospect's commercial lines insurance needs.
  • Develop submissions to carriers and obtain quotes. Respond to underwriters' inquiries.
  • Negotiate terms with carriers on prospect's behalf.
  • Finalize the marketing process and prepare appropriate proposal presentations.
  • Bind coverage for clients and execute client onboarding process.
  • Develop knowledge of insurance markets on behalf of USI.
  • Develop relationships with carrier underwriters and representatives.
  • Serve as technical expert on market trends, pricing practices, and other underwriting policies.
  • Maintain a high degree of accuracy in agency management and document management systems.
  • Keep current with industry, new product information, legislation, coverages, and technology.
  • Knowledge, Skills and Abilities:
  • 10 years + experience in commercial property & casualty insurance agency. Comprehensive understanding of all property & casualty insurance coverages, underwriting, and rating concepts.
  • College degree preferred.
  • Prior managerial experience preferred. Ability to manage others effectively.
  • Must hold state Property & Casualty insurance license.
  • Industry designations such as ARM, CIC, and CPCU preferred.
  • Ability to carry out complex tasks with many concrete and abstract variables.
  • Working knowledge of internet-based programs and Microsoft Office products.
  • Knowledge of Sagitta/ImageRight preferred, but not required.
  • Ability to work in a fast-paced, team environment with minimal instruction.
  • Exceptional time management skills with the ability to prioritize and meet deadlines.
  • Maintain relationships with clients, co-workers, carriers, vendors, and other business contacts.
  • Strong verbal and written communication skills.
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