Job DescriptionPURPOSE OF POSITION: Coordinates activities of shipments, expedited and scheduled, as well as inbound and outbound. Assists with day-to-day operational duties of Haggerty Logistics: The following job/task functions have been identified as the core functions of this position. However, the supervisor or manager may assign additional duties associated with this position.
- Schedule shipments and/or dispatch trucks to ensure timely delivery within scheduled times while ensuring compliance with DOT and FMCSA guidelines and company policies.
- Communicates with Haggerty Logistics drivers as assigned by Operations Manager.
- Interfaces with Operations Manager to secure additional drivers to satisfy capacity demands
- Maintains assigned logs not limited to, but including: IFTA, Driver Assignments, Gas Receipts
- Investigates shipper or consignee complaints regarding lost or damaged merchandise or shortages in shipments to determine responsibility
- Update shipment tracking and maintain timely data integrity, both for internal and external customers utilizing tracking websites Omnitracs and Sylectus
- Assist in locating loads/runs for drivers by bidding on loads/runs on websites such as XPO, Active Aero, and the DAT board.
- Update Revenue per Hour (RPH) spreadsheet weekly to assess efficiency of each driver.
- Recognize the job extends beyond the specific responsibilities detailed here.
- Other Duties as needed
Required Skills This position does not have supervisory responsibilities. JOB QUALIFICATIONS: Required Skills • Customer and associate relations • Strong communication skills • Ability to work under pressure • Must have knowledge of all applicable state and federal regulations pertaining to interstate truckload transportation Required Experience See Job Description