Location: Fletcher,NC, USA
SUMMARY
Supporting the management team with day-to-day operation of the warehouse. Team Leads ensure efficient operations in achieving business targets and departmental metrics by acting as a bridge between employees and supervisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide day to day tactical leadership to hourly teammates to ensure KPIs and quality standards are met.
* Develop the team by focusing on individual performance and support requirements to achieve high standards while fostering a culture of working safety, teamship, quality and continuous improvement.
* Responsible for training new teammates on the processes used to perform in their jobs.
* Ensure that teammates have the required resources to be successful at their work.
* Act as the technical expert in the department while setting the example for safety, attendance, productivity, and attitude with a continuous improvement mindset.
* Ensure tasks are completed on time and redirect the work force as needed to help in other areas.
* Where possible, resolve any issues or problems which occur in the area. Where appropriate, elevate the issue to more senior leadership.
* Communicate with staff on a regular basis to make them aware of priorities, operational requirements, and shift hand-offs where applicable.
* Report progress updates, key achievements, and any concerns to warehouse supervisors and/or managers.
* Act as a liaison with customers, suppliers, and transport companies when required in a timely, professional way.
* Ensure inventories in area of responsibility are accurate.
* Do spot quality audits in area of responsibility.
* Help track the accountability of the department on all transactions.
* Produce regular reports and statistics as required.
* Participate and/or lead in continuous improvement events.
* The teammate will also perform other duties, as assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
MINIMUM QUALIFICATIONS
* High School Diploma/ GED or equivalent
* Previous experience in a similar industry
* Has team leader skills with the ability to motivate and develop others.
* Is self-aware with a continuous improvement mindset.
* Engages interest and participation of others and has a collaborative approach to working with others.
* Good understanding of customer deliverables and the impact of not meeting deadlines/ cost of poor quality.
* Effective communicator at all levels within the organization
* Knowledge of operating systems and equipment used in each department
* Basic understanding and experience with MS Office, to include Word, Excel and PowerPoint
PHYSICAL DEMANDS
* Able to lift up to 35 lbs.
* Able to Walk and/or stand for long periods of time
* Able to bend at waist
* Able reach above the shoulder level.
It is the policy of Electrolux North America, Inc. ('ENA') to select, develop and promote employees based on the individual's ability and job performance. It has been, and shall continue to be, the policy of ENA to provide Equal Employment Opportunity to all people in all aspects of the employer/employee relationship without regard to race, color, religion, creed, sex/gender, national origin, citizenship, age (40 or older), disability (mental, physical or visual), genetic information, sexual orientation, status as a disabled veteran, veteran of the Vietnam era or as a member of the National Guard or Military Reserve, or any other characteristic protected by applicable federal, state or local law. This policy affects decisions including, but not limited to, an employee's compensation, benefits, terms and conditions of employment, opportunities for promotion, training and development, transfer and other privileges of employment. It has been, and shall continue to be, the policy of ENA to maintain a working environment free of harassment and illegal intimidation. It is further the policy of ENA to comply with all applicable Federal, State, and Local statutes concerning Equal Employment Opportunity.