Summary:The Seafood Assistant Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for assisting in the efficient, effective, safe, legal and profitable operations of the Seafood Department. He/She helps to coordinate human relations for the Seafood Department and ensures execution of all company and department policies and procedures on a timely basis.Key Responsibilities:
- When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
- Assist in preparing work schedules and assign individuals based on routine as well as special needs in order to maintain appropriate labor levels to meet production requirements
- Responsible for assisting in the interviewing, training, scheduling, performance and productivity of all sea food department team members
- Assist in supervising the work of all department team members. Assign tasks and responsibilities to team members on a daily basis; monitor production flow and status of assigned tasks
- Discipline team members as necessary in accordance with policies and procedures as stated in the Store Management Manual and Team Member Handbook
- Maintain records of personnel performance and seafood sales and expenses
- Assist in all departmental operations, handle all problems encountered and direct corrective actions
- Help conduct team member meetings to ensure correct execution of seafood policies
- Teach safety procedures to supervisory and lead personnel in maintaining adequate coverage of emergencies
- Assist in inventory process and reporting
- Assist in ensuring that Food Safety Procedures are adhered to
- Verify compliance with all company rules and regulations
- Perform other duties assigned by upper management
Key Requirements:
- Must be 18 years of age or older
- High School Diploma or equivalent
- The Seafood Assistant Manager is required to work the scheduled work shift as needed to meet the needs of the store guests and team members
- Ability to work and communicate with all levels of management and subordinates in a professional manner
- Ability to self-motivate, problem-solve and work with minimal supervision
- Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking
- Ability to lift and carry items weighing up to 100 lbs.
- Ability to work within a freezer for up to 15 minutes
- Ability to work for periods of up to 8-10 hours in 50 degree temperatures. (controlled atmosphere for sanitation purposes)
- Must possess technical skills to perform basic math and computer tasks (Word, Excel, Email).
- Ability to work at fast-paced, but efficient and controlled manner
- Must maintain Certified Food Safety Manager certification
- Must be flexible to work various hours/shifts, including weekends and holidays
- Must be able to transfer to another store within the area
- Ability to function as a team member and get along with others