68047165 - GOVERNMENT OPERATIONS CONSULTANT I
: Job Details :

Requisition No: 840946 Agency: Agency for Health Care AdministrationWorking Title: 68047165 - GOVERNMENT OPERATIONS CONSULTANT I Pay Plan: Career ServicePosition Number: 68047165 Salary: $1,512.34 Biweekly Posting Closing Date: 12/11/2024 Total Compensation Estimator ToolAgency Overview:The Agency for Health Care Administration (AHCA) is Florida's chief health policy and planning entity. The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives. Under the direction of the Agency Secretary, AHCA is focused on advancing Governor DeSantis' vision for Florida's health care system to be the most cost-effective, transparent, and high-quality health care system in the nation. The Medicaid program provides low-income families and individuals with access to health care. If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals and families across the state, AHCA invites you to apply to become an essential member of our team. As one of Florida's leading state agencies, AHCA's diverse workforce community of more than 1,400 employees is proud of its efforts to serve the people of Florida.Agency Objectives:HIGH QUALITYEmphasizing quality in all that we do to improve health outcomes, always putting the individual first.TRANSPARENTSupporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.COST-EFFECTIVELeveraging Florida's buying power in delivering high quality care at the lowest cost to taxpayers.Position Overview:This is an exciting opportunity to help shape the quality of health care in Florida. We are seeking to hire a Government Operations Consultant I who desires to work to enhance the delivery of health care services through the Florida Medicaid Program. This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team based work environment. This position is located in the Bureau of Medicaid Policy. Medicaid Policy is responsible for the development, coordination, and implementation of Florida Medicaid program policies, including: all Medicaid federal authorities (e.g. the Florida State Plan, 1115 waivers and home and community based waivers), administrative rules, coverage policies, managed care plan contracts, bill analyses, drug utilization review boards, preferred drug lists, supplemental rebate contracts, and KidCare/Title 21.This position is responsible for coordinating, tracking and developing processes to streamline projects and policies within the Coordination & Office Management unit. The incumbent is responsible for planning, organizing, and the oversight of programs such as CorrFlow, Presumptive Eligibility enrollment, Project Portfolio updates, developing and managing the SharePoint web page and researching other major projects having a significant impact on the policy unit. Main job responsibilities and examples of work performed include, but are not limited to:1. Maintaining up-to-date knowledge concerning the Florida Medicaid program and bureau operational processes and policies that are applicable and relevant to his/her job responsibilities.2. Conducting research on assigned topics.3. Processing all incoming correspondence submitted to the Bureau of Medicaid Policy.4. Serving as the backup for uploading, organizing, and maintaining unit documents on the bureau's SharePoint Web page.5. Developing, implementing, documenting, and maintaining a repository of approved policy questions and responses that come in through CorrFlow, Medicaid Policy inbox, and Director's Office.6. Developing, routing, and responding to routine assignments.7. Assembling, coordinating, distributing, and tracking all of the bureau's CorrFlow, Medicaid Policy Inbox, and Director's Office assignments, in accordance with the approved bureau process.8. Assembling, coordinating, distributing, and tracking Webinars/Meetings/Calls, in accordance with the approved bureau process.9. Developing and maintaining an approved report, which includes metrics prescribed by the incumbent's supervisor or bureau chief.10. Assisting in the development of training and providing technical assistance to staff within the bureau on the CorrFlow, Medicaid Policy inbox, and Director's Office assignment processes to ensure consistency in operations and conformity with goals and objectives of the bureau/Agency.11. Maintaining open lines of communication with staff within the bureau on outstanding assignments, including attending bureau/section meeting focused on assignment routing and notifying assignees of pending due dates.12. Assisting in the development, communication, and training of bureau processes.This position may require travel.All applicants must ensure that all employment and detailed information about work experience is listed on your applicant profile and/or resumé (including dates of service, reason for leaving, military service, self-employment, job-related volunteer work, internships, etc.) and that gaps in employment are explained. Applicants who do not provide all information necessary to meet the minimum requirements will not be considered for this position.This position will only be filled at the biweekly rate of $1,512.34 and is non-negotiable.This position is not a remote or telework position.Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: • State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options;• Flexible Spending Accounts;• State of Florida retirement options, including employer contributions;• Generous annual and sick leave benefits;• 9 paid holidays a year and 1 Personal Holiday each year;• Career advancement opportunities;• Tuition waiver for courses offered by Florida's nationally ranked State University System;• Training and professional development opportunities;• And more!For more information about the Bureau of Medicaid Policy, please visit our website at Join us at the Agency for Health Care Administration in fulfilling our mission to provide Better Health Care for all Floridians. KNOWLEDGE, SKILLS, AND ABILITIES • Knowledge of methods of compiling, organizing and analyzing data.• Knowledge of basic management principles and practices.• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow, and other activities relating to the improvement of operational and management practices.• Ability to develop methods for monitoring and evaluating assignment quality and compliance with rules, policies and statutes.• Ability to identify improvements and adjustments needed to insure program effectiveness and efficiency.• Ability to organize data into logical format for presentation in reports, documents, and other written materials.• Ability to conduct fact-finding research.• Ability to utilize problem-solving techniques.• Ability to develop manuals, policies, procedures, standards and rules.• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.• Ability to plan, organize, and coordinate work assignments.• Ability to communicate effectively.• Ability to proofread and edit documents.• Ability to establish and maintain effective working relationships with others.• Ability to make documents public ready in compliance with rules, policies and statutes.• Ability to travel with or without accommodations.MINIMUM QUALIFICATIONS REQUIREMENTSOne year of professional writing experience.Three years of experience using Microsoft Office Suite, including Microsoft Outlook.Demonstrated experience independently developing administrative processes/procedures and/or managing projects is preferred.Preference will be given to candidates with professional experience working with an electronic correspondence tracking system.Preference will be given to candidates with professional experience in proposing and/or implementing process improvement efforts.A bachelor's degree from a college or university is preferred.A master's degree from a college or university can substitute for one year of the required experience.Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the preferred college education.LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTSN/ACONTACT: WENDI SMITH 850-###-####BACKGROUND SCREENING It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-###-####). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location: