Tandym Group is working with a client in New York to fill several immediate A/R Collections Specialist positions. These contracts will be 100% remote. The ideal candidates will have extensive experience in accounts receivable, collections, billing, denials, and appeals, particularly in working with the Epic system.
About the Opportunity:
- Hybrid or Remote: 100% Remote
- Schedule: Monday to Friday 8am - 5pm EST
- Setting: Remote, with a focus on independent work and collaboration with a virtual team
- Candidates should be comfortable working in a fast-paced environment with strict deadlines and metrics for productivity.
Responsibilities:
- Managing accounts receivable, including collections, follow-up, billing, denials, and appeals
- Handling the full lifecycle of billing, from initial claims submissions to claim edits and follow-up.
- Working with denials from start to resolution, including researching and addressing reasons for denial
- Managing the full lifecycle of appeals, including drafting and submitting appeal letters
- Utilizing Epic HB & PB software to process claims, perform collections, and conduct follow-up.
- Ensuring timely and accurate billing and revenue integrity
- Working with both commercial and government collections
- Demonstrating excellent customer service skills while managing accounts
- Proactively working with work-queues to ensure timely resolution of accounts.
- Clearing 40-60 accounts per day, meeting performance metrics
Qualifications:
- 5+ years of experience in revenue cycle management, specifically in A/R, collections, billing, denial management, and appeals
- Full lifecycle billing experience, including initial claims submission and claim edits.
- Proven experience working with denials and appeals from start to resolution.
- 3+ years of experience with Epic HB & PB software
- Excellent customer service and communication skills
- Proactive and metrics-driven approach to collections and follow-up
- Strong attention to detail and time management skills
Desired Skills:
- Experience working with both commercial and government collections.
- Experience managing work-queues efficiently in a remote environment.
- Experience clearing 40-60 accounts per day in a high-volume setting.
- Ability to work independently while meeting performance expectations.