Location: Waterbury,CT, USA
Post University is currently accepting applications for the role of Academic Advisor - Main Campus to join our growing team.
WHY POST?
Post University has an immediate opening for an exceptional Academic Advisor, Main Campus. Post University is a legendary, dynamic, growth-oriented organization of passionate, diverse professionals united in pursuit of life-changing service to countless students. Our Make It Personal mission is the driving tenet that shapes all aspects of how we treat students and each other. The Post University's success story is well positioned to be second to none. As our amazing story unfolds, the Academic Advisor, Main Campus will help build and sustain a distinct, transformative culture that achieves Post's imagined future priorities.
JOB SUMMARY:
The Advisor is responsible for establishing a supportive relationship with their students. The Advisor provides advising and counseling services to all undergraduate and graduate students at the Main Campus in Waterbury. Academic Advising is essential in coaching and counseling the students from the transition into school through to graduation. It is imperative that the advisors are able to build a strong, professional relationship with students and remain in constant contact with students through verbal and electronic means of communication. The Advisor will monitor, track, and report on retention initiatives and work with faculty and staff in an effort to increase retention. Our Advisors are proactive guides and academic coaches. The Advisor works closely with all offices on campus including Admissions, Student Finance, Academics, and the Registrar to provide a high level of service to students. A strong understanding of technology is a priority. This is a full-time opportunity on Post University's Waterbury, CT campus.
ESSENTIAL FUNCTIONS
* Provides students with guidance related to academic progress, course selection, registration, degree selection, and work/life/study issues.
* Coaches and advises students on strategies for success, and the ability to overcome challenges, and provides access to appropriate resources.
* Maintains contact with students to discuss degree program requirements, course selection, and change of major, petition process, and designate a minor.
* Proactively and creatively works independently and as a member of the Academic Advising team to identify barriers to students' academic success and develop solutions that improve retention.
* Introduce students to and train them on the use of university systems, (e.g. Web Registration and Blackboard, Post University Mobile App)
* Interacts with faculty and other relevant offices to update and report on retention concerns and at-risk students. Advocate for student needs across all departments of the university.
* Actively and independently manage the assigned student caseload.
* Works closely with other University offices including The Registrar's Office, the Office of Student Finance, Student Services, Athletics, Academic Affairs, and Admissions to assist students with university procedures.
* Communicate and enforce school policies/procedures when working with students, faculty, and staff.
* Assists Registrar in auditing credits for graduation.
* Maintain accurate documentation of student records electronically.
* Analyzes retention data to identify key points of student attrition; makes recommendations to increase student persistence.
* Help student-athletes to understand NCAA eligibility requirements.
* Complete electronic transfer credit evaluations for students entering the University.
* Facilitate connections with other departments in the enrollment team to ensure student file completion and a clear pathway to graduation.
* Attend University events to support University's goals and mission. (Open Houses, Graduation, Accepted Student's Day, New Student Orientation) *This may include evenings and weekends,
ADDITIONAL RESPONSIBILITIES:
* Reviews office systems and suggest improvements.
* Supervises work-study students.
* Provides student tracking reports to university management.
* Performs other duties as assigned.
BEHAVIORAL EXPECTATIONS (As referenced on The Post Way of Life - Associates' Daily Commitments)
We expect our associates to CARE (Connect-Assess-Resolve-Excite) in every stakeholder interaction. CARE is a framework to guide our every decision and action. CARE also resonates with our diverse associate & student populations - as humans, we know what it means to CARE.
We CONNECT. We believe relationships matter. Not only do we believe relationships matter, we know there is a direct correlation between the quality of our relationships and our outcomes. We invest in our relationships with colleagues, students, and ourselves - we make time to tend to our mental, physical, financial, and professional health.
We ASSESS. We take the time to understand why something happened entirely; we remove assumptions and eliminate confusion or ambiguity by asking questions and creating context, certainty, clarity, and mutual understanding. We collaborate with others throughout the university by understanding their strengths and value to the tribe. When we encounter conflict, we first seek to understand and be understood - and always with respect.
We RESOLVE. We generate the trust of our colleagues, students, regulatory bodies, and our more significant communities by doing the right thing all the time-even when nobody is looking. We honor our promises by following up and following through. We help others learn and grow by sharing information and feedback.
We EXCITE. Making It Personal is the experience we promise students and associate with every interaction. Excite is the heart of our experience. We find ways to be resourceful and helpful to Wow, Amaze and Delight others. We embrace change, take risks and innovate. We celebrate successes and recognize the accomplishments of others.
MINIMUM QUALIFICATIONS & COMPETENCIES
To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and performance required. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
Qualifications:
* Bachelor's degree preferred.
* Evening and weekend hours may be required.
* Spanish language skills preferred
* Excellent face-to-face, phone, and email communication skills; maintains a positive attitude.
* Good organization skills and ability to keep consistent contact with full student caseload.
* One to two years of experience in an academic or counseling environment is preferred.
* Ability to use and quickly learn existing and new technologies, including but not limited to Blackboard, Campus Nexus, Microsoft Office Suite, social media, etc.
* Problem solver; a solutions-oriented person.
* Self-starter who shows initiative and can work independently and as a team member to achieve organizational goals; must have a strong interest in working in a fast-paced environment with great attention to prioritization.
* Dedicated to student success with a sense of purpose, responsive to students and colleagues.
* Works well in a team environment; enjoys working as a contributing member of the Advising team and can maintain a professional, positive working relationship with other offices.
* Ability to adapt to new ideas and see them as opportunities to improve the student experience.