Job Description: The Academic Enterprise Administrator (AEA) plays a key role in supporting the Academic Enterprise Team of Arcadia Abroad by managing and overseeing a range of administrative functions related to program development, communication, academic systems, and marketing content. This position requires a collaborative thinker with strong organizational skills, attention to detail, and the ability to effectively manage multiple projects in a nimble academic environment. The ideal candidate will be able to turn ideas into action with expertise in project management, systems management, and communication, with a focus on academic program support and process improvement.The AEA will play an integral role in supporting the academic mission of Arcadia Abroad and ensuring the smooth operation of academic programs and services.Location: GlensideResponsibilities:Project Management (40%)
- Provide project management support in the internal development and implementation of academic programs and initiatives.
- Manage changes to existing programs, including structural modifications, changes in academic policies, and new learning opportunities.
- Collaborate with staff to define project scopes, timelines, and deliverables, ensuring successful execution.
- Track and report on the status of ongoing projects, addressing any potential issues or delays.
Academic Process Coordination (25%)
- Serve as the primary point of contact between Arcadia University's Faculty Senate and Arcadia Abroad.
- Coordinate the approval process for course syllabi, ensuring they meet institutional standards and are submitted on time.
- Monitor syllabus revisions and ensure consistency with Arcadia Abroad's institutional guidelines and university accreditation requirements.
- Maintain and update the syllabus shared drive, ensuring proper organization and accessibility for academic staff.
Systems Management (15%)
- Provide support for Arcadia Abroad course registration processes.
- Oversee and manage academic systems and software tools (e.g., learning management systems and registration platforms).
- Troubleshoot issues, collaborate with IT teams for system updates, and ensure systems are optimized for staff, faculty and student use.
Marketing Coordination (10%)
- Coordinate collaboration between Academic Enterprise and the marketing team to create and maintain up-to-date marketing content for academic programs and initiatives (e.g., program brochures, web content).
- Ensure that academic marketing materials are current in public-facing areas such as the Arcadia Abroad website.
- Assist with the development of promotional materials for new programs, academic events, excursions, and faculty accomplishments.
Assessment Support (10%)
- Assist in the collection and reporting of assessment data for academic programs.
- Support the development and implementation of program-level assessments to ensure continuous improvement in academic offerings.
- Work closely with faculty and assessment teams to ensure accurate and timely submission of assessment data and reports.
Qualifications:Required Knowledge, Skills and Abilities:
- Manage Complex Workflows: Proven experience in managing multiple projects simultaneously in a time-sensitive work culture.
- Project Management: Successful experiences in managing complex projects with multiple stakeholders and deadlines.
- Communication: Strong written and verbal communication skills, with the ability to interact effectively with faculty, staff, and leadership.
- Organization: High level of organization and attention to detail, particularly in managing academic documents, calendars, and systems.
- Systems Management: Experience with academic systems (LMS, student information systems, etc.) and proficiency in using technology to streamline processes.
- Collaboration: Ability to work well with cross-functional teams, in a highly complex environment.
Minimum Qualifications:
- Bachelor's degree in administration, business, or a related field.
- Experience in an academic or higher education setting preferred.
- 3 years professional experience managing multiple complex projects/processes among collaborative teams.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other project management tools (e.g., Asana, Trello, etc.).
Other Requirements: (e.g., certificates, license required):
- Project management certification preferred.
- Knowledge of academic program assessment processes and the ability to support staff in data collection and analysis a plus.
Application Instructions:
- Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to the hiring manager. Due to the volume of applications received, communication will generally be limited to candidates selected for additional consideration.
- Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.
Arcadia University is a top-ranked private University in Greater Philadelphia that provides a values-based educational experience by placing students at the center. The Institute of International Education has ranked Arcadia first nationally in study abroad for 10 of the last 13 years, and the Princeton Review has ranked Arcadia among the Best in the Northeast for eight consecutive years. The University's Physical Therapy and Physician Assistant programs are nationally ranked in their respective categories by U.S. News & World Report, which cites Arcadia for being among the top study abroad programs and among the most innovative, and best value colleges. Arcadia promises a distinctively global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. Through its community of practice and commitment to Justice, Equity, Diversity, and Inclusion (JEDI) and to combating anti-Black Racism, Arcadia has made facilitating a safe and welcoming environment a priority. Learn more about our vibrant community at . Our belief and experience is that there is strength in diversity and we are committed to building a welcoming and inclusive environment for students and employees alike. We are a community built on varied experiences and perspectives that benefits from open-minded discussion and cultural humility. Guided by our University's values, we are committed to justice, equity, diversity and inclusion, and we are working towards dismantling anti-Black racism/white supremacy and other forms of interpersonal and systemic discrimination and oppression.We welcome candidates who can contribute to the diversity and excellence of our community. The successful candidate will demonstrate examples of ways they will incorporate our . in their work.At Arcadia University, our JEDI principles (Justice, Equity, Diversity, and Inclusion) are the foundation of our highly regarded, values-based learning community, which reflects the world in which we want to live. As such, Arcadia actively seeks and welcomes candidates of diverse backgrounds and abilities. Arcadia prohibits discrimination against individuals on the basis of ethnicity, national origin, ancestry, race, color, religion, creed, sex, gender, marital status, affectional or sexual orientation, age, gender identity, military or military veteran status, disability, family medical or genetic information, or any other legally protected characteristic. All offers of employment are conditional based on the successful completion of a background check. Employment may not begin until the University accepts the results of the background check.Position Code: AC921G