Location: Rochester,NY, USA
DescriptionHOW WE CARE FOR YOUAt Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.No Weekends or HolidaysPersonal Time that includes Vacation Time, Sick Time & HolidaysHealth & Wellness Benefits starting Your First DayMedical, Dental & Vision Programs tailored to Your NeedsTuition Assistance & Reimbursement ProgramAdvancement OpportunitiesRetirement Savings ProgramEmployee Assistance Program including free Mental HealthSame Day Pay through Daily PaySUMMARYAs an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.STATUS: Full Time - 36 Hours / WeekLOCATION: Greece Urgent Care and Nearby ClinicsDEPARTMENT: Urgent CareSCHEDULE: Three 12 Hour shifts per Week, Some Weekends, Some HolidaysATTRIBUTES2 year degree or equivalent combination of education and work experience preferredIntermediate computer skillsExcellent customer service and communication skillsRESPONSIBILITIESCustomer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointmentsRegistration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicableBilling & Payments. Collect and process payments when applicablePHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.PAY RANGE: $17.25 - $18.90The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/VeteranMinimum Salary: 17.25 Maximum Salary: 18.90 Salary Unit: Hourly