Location: Pittsfield,MA, USA
+ DEFINITION/PRIMARY FUNCTION
+ Greets all patients and families presenting to ER for services and initiates registration process in Meditech. Lays the foundation for a positive patient experience by providing a courteous and professional reception to our facility. Effectively communicates with Triage Nurse and Patient/Family Liaison in order to expedite patients access to services. Accurately and efficiently enters required demographic and visit information into Registration System.
+ POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
+ Experience:
+ Meditech experience preferred. One year experience in hospital environment with patient care or patient relation experience preferred.
+ Education and Training:
+ Medical terminology preferred
+ License, Certification & Registration:
+ Other Requirements:
+ Proven typing ability (40 wpm) and computer skills (ie. Meditech).
+ Manual dexterity necessary for typing/computer purposes.
+ Demonstrated strong verbal and written communication skills.
+ Ability to speak/understand Spanish preferred.
+ Must demonstrate and maintain a high level of customer service awareness and skills.
+ Proven ability to interact appropriately with the community, hospital staff and physicians and maintain high level of confidentiality.
+ Must possess and demonstrate strong organizational skills and flexibility.
+ Ability to speak the English language in a clearly understandable manner.
+ Ability to troubleshoot/maintain proper operation of business equipment preferred.