Location: Sioux Falls,SD, USA
Full Time
AAH HH Referral Ctr
500 E 56th St N
Management/Executive
Day Shift
* Only applicants who currently work for Avera@Home in HH Referral Center are eligible to apply.*
Join the Leadership team at Avera!
Award Winning Health Care: Avera has been named among the nation's 15 Top Health Systems, Forbes list of America's Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME.
Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
You Belong at Avera: Advance Avera to the next level through innovation, side by side with a leadership team proven to help shape the future of health care.
Avera is currently seeking a highly motivated Access Services Supervisor!
Position Highlights:
* More than a career! Avera is a mission-driven organization focused on people and our communities.
* As Access Services Supervisor, Implements process changes to accelerate intake workflow and improve department productivity.
* Positive and productive team environment.
Job Summary
Responsible for guiding and supervising all aspects of the patient intake process including establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes. The Access Supervisor focuses on the work of the department, quality monitoring, teaching and serving as an ongoing resource. Works with the Avera@Home Access Services Manager to validate accuracy of employees' performance and to assist in the overall management of the department.
Supervisory Responsibilities
Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.
Education and/or Experience
* Bachelor's in Business, Health Information Management, or related field preferred.
* 1-3 years of experience in patient access and front-end revenue cycle coordination preferred.
* 1-3 years of previous supervisory experience preferred.
* 1-3 years of experience creating and implementing new processes.
Work Schedule
* 8:30am-5:00pm, e/6th wknd on call, rotating hol; 80hrs/2wks
Pay
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
* $21.75 - $28.00 per hour
What Makes Avera Special?