Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Are you passionate about making a difference in the lives of others? Do you excel in leadership and commitment to excellence? Northwestern Counseling & Support Services (NCSS) is seeking a dedicated Access Team Leader to join our team. This is an exciting opportunity to play a pivotal role in providing comprehensive mental health services to our community.
Key Responsibilities:
Adhere to agency policies and procedures. Train staff, troubleshoot issues, and monitor productivity in the electronic health record system.Participate in the hiring process, ensure comprehensive orientation, and provide ongoing training and support to all staff and contracted providers.Supervise team members, conduct performance reviews, and manage daily operations, including scheduling and time management.Ensure high standards in service delivery, monitor team productivity, and develop and administer the team budget.Recommend and implement service delivery improvements, ensure continuity of care, and coordinate communication within the team.Participate in committees, adhere to ethical standards, and comply with state credentialing requirements.Maintain clinical hours, work flexible hours to maximize service accessibility, and manage clinical and administrative records.Qualifications:
Masters Degree in Social Work, Clinical Mental Health, or related field. Licensure (LICSW or LCMHC) or licensure eligibility is required.Proven supervisory experience in healthcare or mental health settings.Proficiency in electronic health records.Strong organizational and communication skills.Ability to work flexible hours.Commitment to high standards of service delivery and continuous improvement.If you are ready to make a meaningful impact and be part of a dynamic team, we encourage you to apply. At NCSS, we believe in the power of compassionate care and dedicated service. Join us as an Access Team Leader and help us continue to make a difference in the lives of those we serve.
At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period.
We invite you to become a valued member of our team at NCSS, a 2023 Best Places to Work in Vermont!
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