Accessory Team Lead
: Job Details :


Accessory Team Lead

Nisshinbo Automotive Manufacturing

Location: Covington,GA, USA

Date: 2024-10-02T14:34:03Z

Job Description:

Job SummaryMaking sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.We are seeking a motivated and experienced Team Leader to join our dynamic team in a retail environment. The Team Leader will be responsible for overseeing and coordinating the daily operations of the team, ensuring excellent customer service, and driving sales.

Duties- Provide leadership and guidance to team members- Improve manufacturing functions by assisting the departmental supervisor in running daily production operations; troubleshoot machines; assist supervisor or other team leaders with quality continuous improvement activities; meet or exceed daily production targets; use SPC techniques; create standard operating procedures (SOP), troubleshooting guides, etc.; perform departmental tests as needed or directed by the departmental supervisor and/or manager. Maintain safety by wearing proper PPE, identifying and reporting potential safety hazards, maintaining the work area using the principles of 5S, and taking appropriate action during unusual occurrences or emergencies. Direct staff by creating production operation schedules as directed by the department supervisor; communicate staff production assignments and train staff on manufacturing techniques. Maintain documentation by completing all necessary documentation in a clear and timely manner. Manage time and resources.

Requirements- Ability to read, analyze, and interpret general business documents, forms, and instructions in English.- Customer service experience: 1 year (Preferred).

Job Type: Full-time

Pay: From $17.33 per hour

Application Questions:

  • A client is upset about a service delay. He's speaking loudly and attracting attention. What would you do?A. Acknowledge his feelings and explain how you'll try to speed things upB. Politely ask him to calm down and explain that getting upset won't help speed things upC. Explain that all clients are equally important and you're doing your bestD. Suggest he contact the customer service hotlineE. Direct him to speak to your supervisor
  • Ahmad is working with his team when another supervisor comes up to him and says, You should keep an eye on the incompetent people who work for you. They left a mess yesterday that my team had to clean up. Ahmad was unaware of the incident. What should Ahmad say to her?A. Tell her that he'd prefer to talk about it in private laterB. Tell her that she's being unprofessionalC. Ask her if she has proof that his team left the messD. Thank her for letting him know and promise to talk to his teamE. Apologize for the mess on behalf of his team
  • You want to increase repeat visits to your retail store. The store already has steady foot traffic. What would you do?A. Start a loyalty program to reward customers based on how often they come in and how much they spendB. Spend more on advertising to build brand awareness and attract new customersC. Cut prices to increase foot traffic and salesD. Gather customer feedback via online surveys and in-store feedback kiosks to improve customer satisfactionE. Nothing; steady foot traffic suggests your current retention strategies are working
  • Ability to Commute: Covington, GA 30014 (Required)

    Ability to Relocate: Covington, GA 30014: Relocate before starting work (Required)

    Work Location: In person

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