Bronze Technologies
Location: all cities,MO, USA
Date: 2024-12-12T08:37:16Z
Job Description:
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique intheir potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at â all from Day One.Job DescriptionProvides timely, accurate, and efficient updates to customer accounts as directed by documentation received from bankers and service areas. Account maintenance work includes service price changes, customer account roll-up changes, prior month statement re-runs, etc. Researches and resolves error report items generated by the analysis and billing process. Verifies proper implementation of new services for new or existing customers. Provides call center support for bankers to answer questions and troubleshoot issues. Researches and resolves banker requests, operational issues and discrepancies experienced by clients, assuming responsibility for these actions when accountability is not clear. Appropriately initiates actions necessary to meet banker needs without explicit management direction or guidance.Basic QualificationsAssociate's degree, or equivalent work experienceTwo or more years of experience in financial services industryPreferred Skills/ExperienceSome knowledge of the organization, products, and services of the business lines supported by the departmentBasic understanding of account analysis calculationsAbility to resolve complex problems with minimal guidanceStrong customer service skillsEffective verbal and written communication skillsProficient computer skills, especially Microsoft Office applications, Hogan, Robust Portfolio Modeling (RPM) and General LedgerBenefits:Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawEEO is the LawU.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $21.83 - $24.01U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws.Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need.#J-18808-Ljbffr
Apply Now!