Location: New Haven,CT, USA
Essential Duties
1. Serves as a principal source of information on rules and procedures governing University accounts receivable. Oversees and instructs support staff. 2. Oversees maintenance of account files, ensuring accuracy and completeness. Reviews payment histories. 3. Resolves problem and delinquent accounts with supervisor and collection agency. Assists with final review and disposition of problem accounts. 4. Recommends and implements changes to systems and operating procedures. Composes form letters and correspondence used in accounts receivable activities. 5. Researches individual accounts. Summarizes findings in reports. Completes and processes forms. Performs clerical functions incidental to account activity.
Required Education and Experience
Four years of related work experience, two of them in the same job family at the next lower level, and high school level education; or two years of related work experience and an Associate's degree, or an equivalent combination of experience and education.
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit Learn about background checks under the Applicant Support Resources section of Careers on the It's Your Yale website.
Position Focus:
Under the supervision of the Associate Director, Supervisor and Team Leader, employee will be responsible for electronic/manual cash posting including credit balance resolution/charge correction processing and function as liaison in the day-to-day problem resolution of cash posting, credit balance processing and charge correction issues. The position also includes cross training to assist in all areas to make the department productive and successful. This opportunity is currently remote (work from home) within CT.
Preferred Education, Experience and Skills:
Preferred knowledge of cash posting and charge correction functions. Prior knowledge of refund processing. Data entry experience. Strong willingness and ability to learn a new system. Knowledge and working experience with ICD9 and CPT4 coding systems. Working knowledge of Microsoft Office especially Excel/Word.
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.