Job Type Full-timeDescriptionNCS Credit is the leader in providing credit professionals, throughout the U.S. and Canada, with proactive solutions to secure receivables, minimize credit risk and improve profitability. NCS provides superior service and customized solutions to meet the needs of our clients.We strive to provide an engaging and collaborative work environment focused on growth for our employees and our business. We are an EIGHT year Top Workplace Award winner! Watch our Join the Team video us and be part of the #1 Notice/Lien Service in the country!Job Summary: The Account Coordinator is responsible for conducting construction project research/verification and delivering exceptional client service to assigned accounts pertaining to the preliminary notice and mechanic's lien process. This position is responsible for communicating regularly with clients and ensuring prompt and accurate completion of work.Requirements
- Process queue of high-volume preliminary notices in accordance with state statute and deadlines
- Complete project research at the county assessor & recorder and state websites
- Conduct internet research & GIS mapping along with other proprietary research (i.e., contractor's license bonds, building permits, property owners, etc.)
- Conduct searches on various state registries to link preliminary notices, as required
- Process notice amendments, withdrawals, releases & other documents
- File documents at various county clerk offices; follow up for recording/completion
- Monitor the mechanic's liens and bond claim process by means of document tracking and frequent follow-up.
- Prepare, coordinate & send lien services to attorney for handling
- Review required documentation and resolve discrepancies with client
- Review preliminary notices & various documents for compliance & accuracy
- Audit preliminary notices for signature and notarization
- Process correspondence in response to preliminary notice
- Manage return mail escalations for preliminary notices
- Track and manage preliminary notice deadlines
- Prioritize workload, ensuring statutory deadlines are met, along with NCS standard turnaround times
- Complete project system updates
- Asist with Payment Bond Investigations
- Provide prompt & extraordinary client service
- Coordinate a variety of construction projects simultaneously
- Participate & contribute to department Rocks, projects, and process improvement
- Other duties as assigned
Education, experience, certifications
- Associate's degree; Paralegal or Bachelor's degree preferred
- 1 year of experience in a professional office environment or 3 years relevant work experience in lieu of degree.
Physical and mental demands
- Ability to communicate effectively in person, via phone and email
- Manual dexterity
- Near visual acuity
- Prolonged sitting while viewing a computer monitor
- Frequent typing and use of keyboard/mouse
Salary Description Hourly