SUMMARY OF POSITION AND RESPONSIBILITY: An Account Coordinator acts as the primary liaison between customers and Allied Stone sales and installation teams. Essential Functions:
- Maintain strong and positive customer relations
- Exhibit customer focused behavior and apply knowledge and training to support customer needs
- Work as a liaison between sales teams and installation teams
- Receive, process, and manage customer orders
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. QUALIFICATIONS (EDUCATION, CERTIFICATIONS AND/OR TRAINING): Required Education:
- High School Diploma or equivalent
Preferred Education:
Required Experience:
- 3+ years of managing customer accounts, sales coordination, administrative, or sales support required.
ESSENTIAL SKILLS, KNOWLEDGE, ABILITY AND MENTAL REQUIREMENTS:
- Ability to multi-task in a fast-paced environment
- Demonstrated ability to effectively communicate verbally and in writing throughout all levels of the organization, both internally and externally
- Works collaboratively in a team environment.
- Ability to work independently and maintain confidentiality.
- Critical thinking and problem-solving skills are essential.
- Strong customer service skills
- Highly organized with a strong attention to detail
- Proficiency in Microsoft Word, Excel, and Outlook (Strong Excel skills)
- Spanish language fluency a plus, but not required
Work Environment: This position will be performed in an office environment. This position is 100% onsite at our corporate office in Farmers Branch, TX. Physical Demands: This position may be required to lift objects weighing up to 25 lbs from time to time Travel Required: There is no trave, beyond commuting to the office, expected for this position. About Allied Stone: A trusted industry leader with over 20 years of experience, Allied Stone provides our clients with high-quality stone fabrication, delivered with exceptional customer service. Along the way we have fostered long-lasting partnerships with major suppliers to ensure that we can provide consistent quality at competitive prices. With a team of trendsetting designers, skilled craftsmen, and cutting-edge technology we create a seamless client experience that results in unrivaled finished spaces. Allied Stone Offers
- Competitive salaries and comprehensive benefits
- On-going learning opportunities within a diverse, inclusive, and rewarding work environment
- Allied Stone is an Equal Employment Opportunity Employer
Affirmative Action/EEO Statement: Allied Stone Inc. is committed to providing equal employment opportunities for all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. We embrace diversity and encourage a work environment where differences are respected and valued. Other Duties: This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.