Location: Skillman,NJ, USA
Job Title: Account Coordinator
Reports To: Account Supervisor
FLSA Status: Full Time - Salaried, NON exempt
Location: Skillman, NJ
Who is pep?
pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space. Today we've grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies. We've managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%.
Our company has evolved since we started 19 years ago, but there is one thing that has remained constant. At pep, we put people first. Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture. We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive. And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals.
We're looking for teammates who are driven, eager to learn, agile, positive, and client focused to join and contribute to our team. If this sounds like you and you want to be a part of something special, then click below to apply.
Summary of Position:
The Account Coordinator position is a support role responsible for assisting their team in the day to day. The Account Coordinator will utilize the application of processes, skills, knowledge and collaboration to aid the Account Executive and Account Supervisor in achieving specific project objectives according to the project criteria. Account Coordinators are highly organized and have a desire to lean into their role and grow.
Key Responsibilities and Attributes:
* Grow and develop strong internal & cross functional relationships
* Support team Account Executives and Account Supervisors
* Attend internal and vendor executional meeting calls and provide recaps
* Monitor program timelines and maintain program calendar
* Ensure all program information is up to date in pepconnect
* Enter details in client system and ensure accuracy of data
* Learn how to read and interpret program tracking reports to be able to provide information to team
* Support with audits of system and tracker to ensure data compliance
* Learn existing processes/procedures
* Streamline processes and create documentation
* Assist in the establishment and development of new processes/procedures
* Other duties assigned as needed
* Assist team on large-scale initiatives
* Be supported in independent decision-making and risk taking
Knowledge/Skills Preferred:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A successful candidate will have the following skills:
* Preferred, but not required: Bachelor's in business or Communication from four-year college or university (emphasis in marketing or management); or Minimum 18 months of applicable business or promotion management experience
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals as well as operate internal, online systems
* Transparency, honesty, and accountability
* Ability to craft routine reports and correspondence
* Ability to continuously mentor, grow and work harmoniously as part of a larger team
* Ability to successfully manage and find solutions for complex and unexpected situations.
* pep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, pep complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
pep expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of pep's employees to perform their job duties may result in discipline up to and including discharge.