Account Director, Client Experience - HealthcareNew York, New York, United StatesAbout youA hungry, strategic, creative, collaborative comms professional who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is:
- Team oriented we over I
- Positive and inspirational
- Energized and charismatic
- Humble and inquisitive
- Agile and adaptableAbout usA fast-growing, small agency with big reach. We have a simple but powerful belief: every patient, disease and therapy is different - therefore every message, stakeholder, and challenge needs to be approached in a unique way. We are made up of:
- Storytellers
- Strategists
- Digital natives
- Writers
- Designers
- BuildersAbout the roleOur team is seeking an Account Director with healthcare client experience to serve as a senior counselor to our clients. As a Director, you will be expected to develop and execute strategic integrated communications programs that deliver results. You will be responsible for driving overall strategy and advising healthcare clients and account teams on new initiatives. You will be a conceptual thinker with exceptional organizational and prioritization skills.Other responsibilities include, but are not limited to:
- Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budget.
- Collaborate with your team to ensure precise project execution, guaranteeing adherence to processes and regulatory requirements.
- Lead project management initiatives.
- Manage event and activation logistics in a variety of settings.
- Assist in financial management for clients, including development of invoices.
- Meet challenging deadlines while maintaining meticulous attention to detail and a commitment to flawless execution to consistently exceed client expectations.
- Collaborate with cross-functional teams in the delivery of programs.
- Thoroughly grasp clients, industry dynamics, competitors, key drivers, and the evolving business environment.
- Diligently search for opportunities to enhance our clients' business outcomes, persistently striving to deliver exceptional value.
- Precisely articulate clients' brand objectives, ensuring they seamlessly integrate into our strategic recommendations.
- Play an integral role in shaping the account plan for each client, contributing valuable insights and strategic direction.
- Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential.The requirements
- Bachelor's Degree or higher.
- 6+ years client services experience in the advertising industry.
- Understanding of integrated agency teams (Earned Media, Social, Partnerships, Creative).
- Ability to lead/manage multiple clients and programs.
- Comfortable managing $2M+ in client business.
- Setup, lead and run client meetings, provide follow-up and recap notes.
- In partnership with Project Management, review and create scopes of work.
- Exceptional presentation and communication skills.
- Full understanding of marketing communications and regulations of the pharmaceutical/healthcare industry.
- Can promote a culture of collaboration and teamwork across organizational functions.BenefitsWeber Shandwick recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul.
- Short-Term Disability
- Paid Employee Family Leave
- Family Building BenefitNYC Salary range: $115,000 - $135,000Where an employee or prospective employee is paid within this range will depend on various factors including market considerations and the employee's/applicant's background, pertinent experience, and qualifications.Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. #J-18808-Ljbffr