Everybody is a fast-growing digital agency that puts people first. We believe that great work comes from giving the right people the right environment to grow. Our mission is to empower healthcare and wellness brands to thrive in the digital world by driving their marketing strategy and generating meaningful impact.
Account Director
Location: New York (Remote) or Dallas (Hybrid)
Reports to: Senior Account Director
Direct Reports: No
As an Account Director, you will be responsible for leading client satisfaction and managing revenue streams for one or more large accounts as well as a portfolio that includes smaller accounts. Your role will include expansion of these high growth accounts, driving strategic initiatives, and ensuring the successful execution of campaigns.
You will have proven experience of building trusting client relationships and have strong financial and organizational skills. You will have experience working closely with internal agency teams to formulate bespoke and innovative solutions to our clients business challenges, in a commercially viable way.
What you ll be doing
- You will be a key client contact across your portfolio of accounts, building strong relationships on large key accounts
- Understand client objectives, challenges, and industry trends to develop tailored digital marketing strategies that meet and exceed client expectations.
- Identify upsell and cross-sell opportunities within existing client accounts to drive revenue growth and maximize client lifetime value.
- In collaboration with our internal experts, develop comprehensive digital marketing strategies aligned with client objectives, leveraging a deep understanding of digital channels such as SEO, SEM, social media, email marketing, and content marketing.
- Lead and collaborate with internal teams to execute strategic initiatives effectively and efficiently.
- Foster a collaborative and positive work environment, encouraging teamwork, creativity, and innovation.
What you ll bring
- An in-depth understanding of Digital Marketing (inc. SEO, PPC, media, social, content, measurement and digital research) and how they are used to achieve different goals
- Evidence of previous success in a digital agency account management role at an Account Director or Account Supervisor level
- Proven experience in developing strong and trusting client relationships
- Exceptional commercial acumen
- Experience working collaboratively with different business teams
- Ability to communicate across all business levels
- First class writing and presentation skills
- Strong organisational skills
- Exceptional eye for detail
- Passionate about digital marketing with a natural curiosity to learn more
- Previous experience working for health and wellness clients is preferred
Our values
- We do excellent work
- We keep our word
- We do the right thing
- We do good
- We find a better way
What you ll get in return
We want your time at Everybody to be the best place you ve worked - professionally and personally. So, our people offer has been designed to put you at the heart of everything we do, entrusting our people to work in a way that works best for them. We offer:
- Fully flexible working work at home or in the office whenever suits you with flexible start and finish times
- Work from anywhere for 6 weeks of the year
- Quarterly wellbeing allowance or monthly Class Pass credits
- 18 vacation days plus paid sick leave
- 8 US public holidays plus 3 personal days
- 401(k) plan which includes a company match of 100% of the 3% compensation
- Enhanced parental leave packages
- Medical, Dental and Vision insurance (90% covered by employer)
- Short Term Disability and Life insurance (covered by employer)
- Employee assistance programme
- Training and development opportunities
- Annual bonus potential
- Employee referral reward
- Quarterly connection days and socials
What s more, Everybody are focused on maintaining an inclusive work culture with an aim of becoming the best place to work. We re an equal opportunity employer, our policies do not discriminate either directly or indirectly on the grounds of age, disability, gender, gender reassignment, transgender identity, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other personal characteristics.
Please note that due to the high volume of applications, we are unable to respond to each applicant individually.