Event Concept have an exciting new opportunity for a seasoned Account Director to join our team. In this role, the first of its kind, you'll be joining us at a pivotal point in our journey. As the first hire into our New York team, you'll be in at ground level and ultimately responsible for helping us to deliver on our growth targets. At EC, we blend creative event agency thinking and production company doing to deliver extraordinary events and everlasting experiences. Enabling our clients to deliver lasting experiences that matter, for the people that matter to them. Our partnerships with our clients underpin everything, because when they dream big, so can we... but it's our amazing team that turn those dreams, into reality. Our client promise is to make the extraordinary, everlasting. We want to make your time with us extraordinary and everlasting too! Who are you?
- You're an experienced Account Director looking for a new challenge.
- You have a genuine passion for live events with a solid background in working both B2B (ideally large-scale conferences) and B2C (brand activations).
- You've delivered numerous events and brand experiences, but now are happy to let someone else do the doing so you can focus on pitching to win new business, and building relationships with existing clients to unlock new opportunities. This is not a delivery role - it is new business and growth focused - you'll need to be happy with revenue targets.
- You're a thinker. You possess the ability to look at a clients brief from multiple angles, engage the right stakeholders (internally and externally) and come up with the optimal solution to a challenge.
- You're not afraid to interrogate and ask questions to get under the skin of a brief or opportunity - you know the right questions to ask and when, to enable us to provide the best possible solution.
- You are driven by the high that winning new business brings. You love pitching, and can pull together proposals that will blow competitors out of the water.
- Your written and verbal presentation skills are second to none - you know how to read a room, you're confident, you listen, you respect others' opinions and know how to deliver a pitch that could win an Oscar.
- You add strategic input (alongside our Planner) to elevate our pitch submissions. They're #AlwaysExcellent (one of our core values), nailing the brief and surpassing our clients expectations to ensure we deliver impact every time.
- You're not afraid to say no, and you know when and how to deliver the message. We do not sell our clients things they do not need, and we are not afraid to use our experience to lead and inform them.
- You have demonstrable prior success as a strategic Account Director, with the ability to lead key accounts with revenue potential of £2M+
- You have experience with unlocking opportunities and strategically delivering growth on client accounts.
- You are naturally driven to build lasting relationships with clients.
- You're a team player who can work well with internal stakeholders such as Creative, Content and Projects.
- You're solutions focused. Your desire to get to the root cause of an issue and find a way to collaboratively solve it is your natural working style (we don't do blame; we only do solutions).
- You don't get phased under pressure, you're the consummate professional. Even when something isn't going quite according to plan, you remain calm and get the situation sorted.
Day to day responsibilities: New Business
- Taking client briefs and interrogating them, asking the right questions to get the information we need to pull together a compelling solution.
- Leading pitches with support from our Creative, Content and Projects (Producers) teams as required. This includes driving the response forwards, pitch timelines, pitch R&Rs, making sure we are hitting client objectives and formulating KPIs.
- Managing internal stakeholders and delivering feedback in a timely and respectful manner.
- F2F pitch presentation and Q&A.
- Completion of tender documentation.
- Negotiating contracts and MSAs.
- Nurturing leads from the Marketing team with robust keep in touch strategies and content.
- Proactive approaches to potential clients.
- Always on the hunt for new opportunities from new and existing clients.
Client management
- Build strong relationships with our clients, mapping out strategic account plans to stimulate growth - guiding and assisting your team to do the same.
- Provide day-to-day leadership for nominated accounts, ensuring client revenue targets are met.
- Ensure our budgets are competitive and commercially sound - offering excellent value to our clients, whilst meeting internal targets.
- Regularly reporting on revenue, profit and other key metrics against targets.
- Work with our Marketing Team on joint Sales and Marketing strategies and campaigns.
- Actively monitor our client feedback and work out what's gone wrong if we haven't scored a 10 out of 10 and use the learnings to shape future process.
- Working closely with the Projects team, who are responsible for delivering and executing the won business, ensuring strategies are executed and KPIS met, and overall profitability remains.
Process & Governance
- Following company policies and procedures
Why EC? We create experiences that matter for the people that matter to our clients, but nothing we do is possible without our people. When we ask our people 'what is it you love about working at EC?' the top answer is always the same the people! We teach each other, we learn from each other and there will always be someone who has your back. We make the extraordinary, everlasting. Your voice. Your growth. Your experience. #YourEC