Location: New York,NY, USA
Who We Need
We're here because we want someone awesome to join our crew: An experienced Account Director who is responsible for the management of key agency accounts and creative projects. You will work closely with the Account Services and other teams to manage projects both internally and across a variety accounts, so you must be a collaborator, team-oriented, and passionate. This role sits within the Account Services team and reports to the VP, Account Services.
Who We Are
We are HangarFour a creative agency under the umbrella of our PR partners at DKC. Who we actually are is a scrappy, close-knit crew of multi-talented creatives who play a variety of roles and pride ourselves on big clients for which we deliver big results. With us, the ability to step in and step up to make ideas happen is what makes us stand out to our clients and the industry. It is essential that you have that vision too.
Job duties include:
· Acting as team lead and day-to-day contact for key clients, and managing deadlines and projects across the wider agency team
· Managing campaign budgets and client billing to ensure all projects are invoiced accurately and timely
· Managing and overseeing junior team members, including Account Executives and Account Coordinators and interns
· Collaborating with agency leadership to develop and deliver account strategy and KPIs, and to optimize internal efficiencies and processes
· Project management of DKC & HangarFour integrated and creative projects, including setting timelines, managing feedback with designers and communicating & coordinating between internal teams.
· Overseeing Wikipedia and website development projects. Knowledge of WordPress or other CMS systems are preferred.
· Writing creative briefs and participating in creative briefings, seeing projects through from production to final delivery of the creative.
· Developing creative scopes of work and providing estimates across HangarFour and DKC projects
· Prioritizing daily/weekly workflow with the Art Directors, with an understanding of how projects fit into larger objectives and account deliverables.
· Participating in new business as needed across agency efforts. This may include managing creative timelines, attending and participating in new business brainstorms, attending pitches and drafting agreements and scopes of work.
· At times, working alongside junior team members to assist in day-to-day management of accounts. Tasks include: scheduling meetings, organizing meetings agendas and notes, briefing creative projects, providing timelines and status updates to internal teams and clients, and managing deadlines
· Overseeing vendors to manage all estimates for printing, collateral and other forms of production.
Skills and experience required:
· Candidates must have a 4-year degree, and a minimum of 6-8 years of marketing or advertising agency experience in a project management or account services role. Experience managing creative projects is essential!
· Experience managing digital and web projects, and knowledge of WordPress, is required
· Knowledge of Microsite PowerPoint and Excel
· A quick learner who strives to go above and beyond with a positive, can-do attitude
· Highly organized and detail-oriented
· Exceptional time management and prioritization skills
· Creative, assertive and solution-oriented when faced with difficult challenging directives
Attitude Basics:
· Self-starter and ability to self-manage: you will be working closely with the internal team, but we will rely on you to keep your own deadlines on our fast-paced calendar of projects and manage your clients independently!
· Incredibly organized, detailed and meticulous
· A player we can count on: Always organized so you can move fast with us and willing to put in the extra time and effort with the team on projects when needed
· Someone who makes others' lives easier: When something goes wrong, you can figure out a way to solve it with the team and get the job done
· “Sit down, be humble” outlook: Fervid desire to learn and ability to receive feedback while maintaining a great attitude so we can ALL improve.
At DKC, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and value diversity at our agency. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.