Job Description:
ACCOUNT EXECUTIVE
$75000.00 - $85000.00 / year depending on experience
Were hiring an Account Executive to serve as a liaison to existing customers. The Account Executive is responsible for ensuring positive client relations, high customer service standards, maximizing services at each facility and the identification of new and potential business.
This position will likely travel 3-4 days a week.
Responsibilities:
- Initiate and maintain routine contacts (to include visits, phone calls and mailings) to existing clients in order to ensure smooth working relationships (field based marketing).
- When applicable, hire, train and manage the day-to-day activities of Account Representatives.
- Build solid relationships with personnel at various facilities in order to promote services and assist in the identification of new business opportunities.
- Work with Operations, Business Development and the Communication Center(s) to develop and implement Service Promise Plans.
- Responsible for the gathering of information regarding competition and have thorough understanding of competitors in assigned Operating Area.
- Work with Business Development in developing effective communication and marketing material (for internal and external purposes).
- Demonstrate a professional approach to creating value and gaining confidence in Lifeguard services from customers.
- Assist operations in the development of systems that encourage feedback from crews regarding barriers in service and service incidents.
- Works with Business Development to create and implement an aggressive Operational Growth & Customer Retention (OGCR) plan.
- Respond to, document and ensure follow up to all service inquiries received from internal and external customers in a timely and thorough manner.
- Participate in new employee orientation regarding the importance and goals of GMR's policies and procedures.
- Provide weekly updates on customer interactions.
- Adhere to all company policies and procedures.
Other Responsibilities:
- Participate in community programs to maintain AMR image and establish strong community relations.
Minimum Required Qualifications:
- BA/BS degree in Marketing, Business, or related field preferred.
- Must possess at least one or more years business/private sector experience with demonstrated leadership skills.
- Combination of education and experience considered.
- Valid state drivers' license.
- Must live within 75 miles of Liberal, Dodge City, or Goodland, KS.
Why Choose AMR? AMR is one of Global Medical Responses (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.