Maintain and enhances Lockton's relationships with existing clients by executing proactive, creative, and on-going contact initiatives
Proactively understands the requirements and needs of a client account
Provide strategic planning and consulting advice to clients including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations
Consult with clients to review investment options, bender services, fees, strategies, and goals
Consult regularly with clients to review large claims, abnormal utilization results, and monthly claims experience
Assist in the establishment and attainment of revenue goals for existing and new business
Provide input in the development and implementation of policies and procedures, as well and operating and strategic plans within area of specialty
Develop and maintain dependable working relationships with carriers, broker servicing networks, and other providers
Oversee issue-resolution between client and the vendor
Coordinate market selection for new and renewal business on designated accounts
Initiate new business report activities
Generate new business opportunities through cross-selling
Negotiate program terms and costs
Assist with the coordination of day-to-day administrative activities among those servicing the client's account
Provide information, concepts, techniques, and programs to department associates to improve and enhance working knowledge
Mentors and trains junior-level staff
Research and understand industry trends, product development, and government regulations
Perform other responsibilities and duties, as needed
Requirements:
Bachelor's Degree in Risk Management, Business Administration, or related field (preferred)
Minimum of five (5) years of commercial property insurance experience - brokerage, underwriting and/or account management
Demonstrated knowledge of the property insurance marketplace
Industry related certifications, designations, and licenses (preferred)
Working knowledge of Microsoft Office Products (Word, Outlook, Excel, and PowerPoint)
Excellent verbal and written communication skills, including the ability to successfully present data
Ability to understand and utilize industry-specific trends and governmental regulations
Focused on personal and team development with the ability to complete continuing education requirements as needed
Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
Strong organizational, multi-tasking and negotiation skills
Flexibility to work outside of normal business hours to effectively service client and/or business needs