Location: Basom,NY, USA
Join a successful, growing team by supporting the North American Client Services department, at Gaming Laboratories International (GLI), in their ability to drive sales for a global market leader in the gambling industry.
Location:
* Anywhere in the US, or Canada, near a major airport.
* Preference given to Las Vegas (US), New Jersey (US), or Ontario (Canada).
* Must be willing to travel up to 40%, including occasionally on short notice.
Who We Are
With over 35 years in the industry, GLI is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 700 jurisdictions worldwide.
Why You Should Work Here
Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits and a company culture focused on employee development. This position also offers ample travel opportunity.
What You Will Accomplish Here
As an Account Executive in our Client Services Department, you will be able to leverage your natural ability to harness relationships with clients in a diverse and challenging business climate. We are seeking a professional like you to support our clients' needs by executing strategic sales plans and delivering results. Our customers are manufacturers, regulators, and operators within the Gambling industry. This is a customer service/sales-focused position and a fit for someone who thrives on driving sales and helping clients solve problems. You will consult directly with clients to identify their needs and provide viable, efficient solutions resulting in high levels of client trust and lasting relationships. This position would focus on fostering new business with new clients, and maintaining business relationships with assigned existing clients.
This position will build the success of the client services team and ultimately our clients by focusing on the following:
* Provide world-class customer service on behalf of the Client Services department.
* Regularly connect (remotely and in-person) with new and existing North American customers.
* Build relationships with assigned clients by acting as a primary point of contact.
* Actively identify and pursue new business opportunities with potential new clients.
* Develop tailored strategies to meet each client's goals, identify upsell and cross-sell opportunities to increase our market share. Grow business with these existing clients, by identifying solutions and services to aid their expansion efforts in order to achieve year-on-year sales.
* Meet or exceeding sales targets and revenue goals by proactively managing pipelines and forecasts.
* Manage contracts, contract renewals, and participate in negotiations and pricing discussions to align with both client and company objectives. Be responsible throughout the sales lifecycle - from lead generation through to needs analysis, to contract signing, and post-service follow-ups for the achievement of customer satisfaction.
* Keep CRM system fully up to date for all your assigned customers.
* Work closely with GLI's Marketing team, other regional global Sales teams, Delivery and other cross functional teams in support of sales strategies and initiatives.
* Participate, as assigned, in tradeshows, conferences and roundtables.
* Performs other duties as assigned.
How You Will Be Successful
* You will be driven and open to sales feedback.
* You will be diligent, communicative, and collaborative.
* You will know who your audience is and what your deliverables are.
* You will exercise good judgement that is in the best interest of the Company.
* You will be open minded to new processes and adaptable to change.
* You will model behaviors consistent with the Company's values.
Education, Experience and Skills:
* A minimum of two (2) years of experience working in a previous sales/development role is required.
* A minimum of one (1) year of experience working in the gaming industry is required.
* Bachelor's degree, diploma, certificate or equivalent in Marketing, Communications, Business, Engineering, Sales, or a related field is preferred, but not mandatory.
* Must have experience creating and delivering convincing presentations to senior-level clients.
* Must be proficient in Microsoft office and excel.
* Must have excellent communication and interpersonal skills with experience in collaborative decision-making across technology, sales, and customer teams.
* Ability to work non-traditional hours, including weekends and holidays and extended hours beyond the traditional workweek, as needed.
* Must have the ability to handle multiple projects under tight deadlines, while maintaining a realistic balance among priorities.
* Must demonstrate a high degree of attention to quality, details, and accuracy.
* Must have the ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position.
Location: This position may be remote but must be near a major airport.
Schedule: Normal hours are Monday through Friday, 40 hours per week.
Salary: $80K - $95K annually; based on experience.
Travel: Must be willing to travel up to 40%, including occasionally on short notice.
For US based candidates, we offer a competitive total compensation packet, with benefits that include
* Comprehensive Health, Dental, and Vision Insurance
* Optional Health and Flexible Savings Accounts
* 100% Employer Paid Life and Disability Insurance
* 20 Days Paid Time Off (Per Year)
* 401K Savings Plan with 100% match up to 3% of your salary
* Annual Discretionary Bonus
* Anniversary Reward Bonus
* Educational Assistance Program
* Additional Mental Health Benefits through our Employee Assistance Program
* Voluntary Pet, Accident, and Critical Event Insurance
For Canadian based candidates, we offer a competitive total compensation packet, with benefits that are similar but vary. Further details will be provided upon interview.
GLI is a gaming services company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.
GLI is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Other details
* Job Family USA
* Pay Type Salary
* Employment Indicator Regular
* Min Hiring Rate $80,000.00
* Max Hiring Rate $95,000.00
* Travel Required Yes
* Travel % 40
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