A seasoned and results-oriented sales professional to act as a strategic negotiator to implement sales strategies aimed at securing Spectrum Community Solutions' ability to provide service to multiple dwelling unit (MDU) properties, maximizing product/service penetration and revenue.
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Develops and implements strategic sales presentations to owners of MDU's (Multiple Dwelling Units) for the purpose of securing long term R.O.E (Bulk/Managed Wi-Fi and Right of Entry) Agreements.
- Responsible for achieving and exceeding quarterly revenue sales quota across all products, to include: HSD, video, managed Wi/Fi and other products/services on a bulk basis to new and/or existing MDU's.
- Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, government officials, etc.
- Establishes consultative relationship with client(s) to understand their needs in order to offer the best products/services to maximize their ROI.
- Negotiates competitive MDU sales agreements, through customer ROI preparation and approval.
- Develops proposals and contracts to align with Company standards.
- Keeps existing and prospective clients informed of current product offerings, services, rates, and promotions on an ongoing basis.
- Work with Sales Engineers and Sales Leadership to qualify new leads and requests site surveys to determine serviceability of prospects, including submission of ROI analysis to sales management.
- Maintain sales databases necessary to report sales activity, and maintain customer satisfaction.
- Follow up on all leads, inquires, and other messages in a timely manner to provide exceptional customer experience, and escalate issues as necessary.
- Coordinate with other internal departments as necessary.
- Attend meetings, networking events, and training sessions as required.
- Perform other duties as required.
REQUIRED QUALIFICATIONS
- Ability to read, write, speak and understand English
- Proven negotiation skills and experienced in contract proposal and review
- Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networks
- Attention to detail and ability to clearly document/track customer interactions.
- Accurate forecasting ability
- Ability to effectively communicate over the phone, email and WebEx
- Ability to multi-task
- Consultative sales experience with a focus on providing solutions
- Excellent verbal, written, and interpersonal skills
- Must be self-motivated and work efficiently within deadlines
- Ability to adapt communication style and maintain professional poise with all levels of Company employees, vendors/service providers, customers and prospective customers
- Consultative sales experience with a focus on providing solutions
- Proven verbal, written, and interpersonal skills
- Must be self-motivated and work efficiently within deadlines
- Ability to adapt communication style and maintain professional poise with all levels of company employees, vendors/service providers, customers and prospective customers
- Valid driver´s license, satisfactory driving record within Company required standards, and auto insurance.
Required Education
Minimum of a Bachelor's degree from a four-year college or university or relevant work experience
Required Related Work Experience and Number of Years
- Sales experience exceeding revenue quotas, preferably selling data, voice and/or video solutions in an MDU environment - 5+
- Experience drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries - 3+
- Recent experience in negotiating long term R.O.E Agreements with owners of MDU's
- Familiarity with operations, marketing or other aspects of the cable industry
PREFERRED QUALIFICATIONS
Experienced utilizing CRM systems (Salesforce)
Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)
Experience with automated reporting and analysis applications preferred
Strategic planning and proven problem solving skills
WORKING CONDITIONS
Office environmentTravel as required may be up to 50% of time. Travel will primarily include day trips with occasional over-night travel required.
SAE202 2024-40432 2024 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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