Account Maintenance Representative
: Job Details :


Account Maintenance Representative

Indiana Regional Medical Center

Location: Indiana,PA, USA

Date: 2024-10-15T07:25:00Z

Job Description:

Competitive wages and benefits, community involvement, opportunities for career advancement, tuition reimbursement; these are some of the reasons why IRMC is a nationally recognized employer.

Position Summary: In this role you will be:

* Performing processes and demonstrating the skills requiring related industry knowledge needed to perform with a high degree of accuracy and timeliness.

* Communicating and participating in training and developing skills to perform the job functions.

* Keeping informed by reviewing communication supplied by management and payers that include comprehensive information for any changes on industry regulations and payer requirements associated with the function.

* Ensuring a high degree of customer service in the interaction with both direct and indirect customers in the completion of the functions.

* Balancing file processing as it relates to claim activity between systems, including clam follow-up, cash posting and adjustments, and collection agency reporting.

* Reporting suspected outcomes for compliance with process and policy and customer service to provide periodic feedback for reinforcement of compliance and corrective action for deficiencies.

* Identifying process deficiencies or improvements and making recommendations to your site supervisor for standard changes that will improve the performance of the represented hospital and/or pod hospitals.

* Performing cash posting and balancing by following established policies and guidelines.

* Transferring and verifying files are received while confirming the transmission size/volume is completed between entities.

* Appropriately posting adjustments by following the policies and guidelines established.

* Participating in meetings and other methods of communication needed to determine root causes of issues when working with the site supervisor.

* Working with the site manager to assist in performing system configuration and table maintenance of the assigned systems.

* Assisting as needed in system testing of updates and releases within the functional scope.

Minimum Education Required: High school diploma is required

Minimum Experience Required: At least 3 years of clerical experience and strong excel skills preferred. Computer skills required.

Minimum Experience Required: At least 3 years of clerical experience and strong excel skills preferred. Computer skills required.

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