Job DetailsJob LocationBHC Warehouse - Olympia, WAPosition TypeFull TimeEducation Level2 Year DegreeSalary Range$55,000.00 - $65,000.00 Salary/yearJob ShiftDayDescriptionSimpson has been making doors within the forests of Washington state since 1912. Generations of families have dedicated their lives to creating the finest doors in America. It's a team effort requiring creativity, engineering, innovation and experience.We are currently looking to add a member to our team who will provide our product line knowledge to customers and help manage the order processing system within the department.Summary of Key Responsibilities:
- Work with our team of customer service representatives to enhance current customer relationships.
- Manage routine claims and balance inquiries.
- Assist team with customer correspondence.
- Maintain customer files.
- Provide product pricing to current customers.
- Respond to telephone inquiries regarding product and purchase orders.
Qualifications:
- Possess functional PC skills.
- Excellent communication and customer service skills.
- Team oriented and work well with people in all phases of our business.
- Excellent multi-tasking skills, problem solving and organizational skills.
- Ability to work under stress in a fast-paced working environment.
- Associates degree with business, marketing, or communication focus, preferred.
Compensation and Benefits:
- Starting wage is $55,000 and salary range is $55,000 - $65,000
- Medical, Dental and Vision Plan
- 401(k)
- You are eligible for Simpson's annual bonus (if any) depending on favorable company financial performance, meeting the eligibility criteria, personal performance and the continuance of the bonus program.
- 10 vacation days per year
- 80 hours of sick leave per year
- Life Insurance
- Long Term Disability
- 8 Paid Holidays per year plus 3 floating holidays
- Employee Assistance Program
- Safety Reimbursement Program
- Health & Wellness Reimbursement Program
- Employee Recognition Program after 5 years
- Employee Product Discounts
Simpson is a progressive employer with a strong safety culture and drug free environment.Simpson Door Company is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact ...@simpson.com.