Are you an experienced Account Manager with a passion for client success and delivering innovative technology solutions? We are seeking a highly motivated Account Manager to join our team in New York, driving value for our clients through cutting-edge data management and reconciliation platforms.
About Us:
We are a fast-growing fintech company providing industry-leading solutions in data automation and reconciliation to some of the largest financial institutions globally. Our technology helps clients streamline their processes, reduce operational risk, and ensure compliance. As part of our team, youll play a critical role in maintaining strong relationships and maximizing client satisfaction.
Key Responsibilities:
- Act as the primary point of contact for a portfolio of key clients, ensuring they get the most value out of our platform.
- Develop a deep understanding of each clients operational challenges and tailor our solutions to meet their needs.
- Collaborate with internal teams across product, development, and customer success to ensure seamless service delivery.
- Identify opportunities to expand the use of our platform within existing accounts, driving upselling and cross-selling initiatives.
- Manage client renewals and negotiate contracts, ensuring high retention rates and long-term partnerships.
- Provide clients with insights and performance reports, demonstrating the value our technology brings to their operations.
- Represent the company at client meetings and industry events, further strengthening relationships and market presence.
What You Bring:
- 3+ years of experience as an Account Manager in financial technology or SaaS.
- Strong understanding of data management, automation, or reconciliation solutions, ideally in the financial services industry.
- Exceptional relationship-building skills with senior stakeholders.
- Proven track record of identifying upselling opportunities and driving client growth.
- Strong negotiation and contract management skills.
- A self-starter who can thrive in a fast-paced, client-focused environment.
What We Offer:
- Competitive salary ($180,000) with performance-based incentives.
- Comprehensive benefits package, including healthcare, retirement plans, and more.
- Opportunities for professional development and career growth in a dynamic, fast-growing company.
- A collaborative and innovative work environment where your contributions will make a real impact.
If you are passionate about client success and looking for an exciting opportunity to work with cutting-edge technology in the financial services industry, wed love to hear from you. Apply today to join a team thats transforming the way institutions manage their data!