Account Manager I (Onsite - 5 days per week onsite in Irvine, CA)
Overview:
A successful Account Manager drives client growth & satisfaction with Weedmaps. The Account Manager will be measured on their success in 1) driving revenue through identifying opportunities & optimizations 2) heading off & minimizing churn, and 3) driving billing collection efforts. The right person will have a strong background in consultative selling skills, project management, and analytical capabilities to provide insights to their clients on how to maximize their performance on the platform.
The impact you'll make:
- Manage a book of business where revenue & retention goals are met and exceeded.
- Based on the client & market data, provide insights & recommendations to your clients on how to grow their business with Weedmaps marketing solutions.
- Collaborate with your assigned Account Executive(s) on the best path to drive more value for your shared clients & enter opportunities in CRM for management visibility.
- Increase your client's proficiency & usage of the Weedmaps platform through your training.
- Conduct regular business reviews, sales presentations, and product demonstrations.
- Be the steward of your client data hygiene by updating & maintaining the CRM (or any other designated locations) on your calls, meetings, contact info, current license, and up to date on billing payments.
- Proactively communicate billing updates to drive collection efforts as necessary.
- Relay feedback from clients to improve our products and processes to increase client success.
What you've accomplished:
- BS / BA Degree or equivalent experience.
- Minimum 1 year of experience in digital sales or account management; client/customer facing role.
- Proven track record of hitting goals and revenue targets.
- Data-oriented, analytical sales approach.
- Customer-centric and an eager relationship builder, with the ability to share feedback with customers to drive positive long-term relationship momentum.
- Confidence in presenting to clients (onsite or on phone) to influence credibly and effectively.
- Comfort with and ability to operate at an accelerated, iterative pace in a dynamic environment.
- Strong planning and organizational skills with a clear attention to detail and process oriented.
Bonus Points:
- Experience in the cannabis industry.
Base Pay: The base pay range for this position is $67,000 - $80,000 per year.
2024 Benefits for Full Time, Regular Employees:
- Physical Health benefits: Medical, Dental & Vision:
- Employee - employer paid premium 100%
- Company contribution to a HSA when electing the High Deductible Health Plan
- For plans that offer coverage to your dependents, you pay a small contribution
- Mental Health benefits:
- Free access to CALM app for employees and dependents
- Employee Training
- Mental Health seminars and Q&A sessions
- Basic Life & AD&D - employer paid 1x salary up to $250,000
- 401(k) Retirement Plan (with employer match contribution)
- Generous PTO, Paid Sick Leave, and Company Holidays
- Supplemental, voluntary benefits:
- Student Loan Repayment/529 Education Savings - including a company contribution
- FSA (Medical, Dependent, Transit and Parking)
- Voluntary Life and AD&D Insurance
- Critical Illness Insurance
- Accident Insurance
- Short- and Long-term Disability Insurance
- Pet Insurance
- Family planning/fertility
- Identity theft protection
- Legal access to a network of attorneys
- Paid parental leave
Why Work at Weedmaps?
- You get to work at the leading technology company in the cannabis industry.
- You get to play a meaningful role in helping to advance cannabis causes, including helping improve the lives of patients who rely on the benefits of cannabis.
- You get an opportunity to shape the future of the cannabis industry.
- You get to work on challenging issues in a collaborative environment that encourages you to do your best.
- You get to work in a casual and fun environment; no fancy clothes required, but you are free to dress to the nines!
- Generous PTO and company holidays.
- Numerous opportunities and tools to learn and grow your professional skills.
- Endless opportunities to network and connect with other Weedmappers through speaker series, Employee Resource Groups, happy hours, team celebrations, game nights, and much more!
Weedmaps is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion and religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. Please email us at peopleoperations at weedmaps.com if you would like to confidentially discuss a potential accommodation during the interview process.
About Weedmaps:
WM Technology, Inc.'s (Nasdaq: MAPS) mission is to power a transparent and inclusive global cannabis economy. Now in its second decade, WM Technology has been a driving force behind much of the legislative change we've seen in the past 10 years.
Founded in 2008, WM Technology is a leading technology and software infrastructure provider to the cannabis industry, comprising a B2C platform, Weedmaps, and B2B software, WM Business. The cloud-based SaaS solutions from WM Business provide an end-to-end operating system for cannabis retailers.
Headquartered in Irvine, California, WM Technology supports remote work for all eligible employees. Visit us at www.weedmaps.com.
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