Account Manager
: Job Details :

Be it a wholesale partner, an end customer, an employee, or simply a member of our community; our company strives to please all of our stakeholders, actively taking the time to improve their life through tile. As our company has expanded significantly over the years, we have grown into what we wholeheartedly consider a family here at Merola. We strive to improve the lives of our team members by cultivating a workplace of respect, honesty and of course, fun! We want the day-to-day of our employees to be enjoyable and spent in an environment where they can excel. Our team makes every effort to offer the cooperation and support employee needs.

OBJECTIVE: To foster great relationships with Tile dealers, Flooring Retailers, Architects, and Designers. To grow and increase sales with new and existing clients.

Essential Duties and Responsibilities:

• Grow Pan American Ceramics by Merola Tile sales in existing markets by identifying new opportunities
• Seek and expand Pan American Ceramics by Merola Tile sales in potential markets by proactively following up on leads from trade shows, inquiries, and call-ins.
• Travel to existing clients within your defined territory with an appropriate frequency as to keep them updated with new products, and ensure existing products are well displayed and accurately labeled, and required samples and libraries are up to date.
• Represent Pan American Ceramics by Merola Tile at key trade shows
• Provide outstanding customer service through fast, trustworthy and knowledgeable responses to customer demands
• Deliver on sales goals within existing territory
• Knowledgeable about all Pan American Ceramics by Merola Tile products
• Provide current and maintained calendar log with all daily appointments
• Use mobile sales app for reporting of client , sales call, and project information.
• Keep clients informed of product features and benefits.
• Keep client's updated with current pricing, policies, and procedures.
• Educate client's on how to access and use our website.
• Relay information on popular new items, trends, and customer requirements to your supervisor.
• Plan your calls as to make best use of your travel time. Show up on time and follow up with what you say you will do.
• Maintain receipts for business expenses and turn in timely expense reports monthly.
• Represent the company in a professional manner and maintain a positive attitude.
• Take on additional responsibilities as assigned.

Qualifications, Skills, and Education:

To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities valued by the company.

• High school diploma or (GED)

• Previous experience in sales or other business field

• Must be able to read and write in English.

• Follow written procedures and verbal instructions.

• Must be able to work independently, as well as part of a team.

• Ability to multi-task and stay organized, while working in a fast-paced, multi-project environment.

• Ability to speak effectively before customers and organizations.

• Knowledge of word processing software; spreadsheet software, email, and contact management systems, and the ability to use such systems.

• Ability to travel

• Previous experience in the tile industry a plus

Physical Requirements:

Regularly stand/sit for extended periods, operate office equipment, perform light-moderate lifting, lift/move up to 35 lbs. occasionally, bend, twist, and maintain posture. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Up to 50% travel time is required.

COMPANY CORE VALUES

Merola Tile Fundamentals

We stay true to our mission statement “Improving Homes. Improving Lives.” With our product we improve homes, but it is with our collective effort that we improve lives.

Our Fundamentals describe the values, behaviors, principles, and practices that are the foundation of our unique workplace. It explains how we relate to each other, our clients, and even our suppliers. It's who we are, and it's what drives our extraordinary success. It's our commitment to each other to improve our lives.

Employer-provided

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer

Merola Tile provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.