Location: all cities,IL, USA
Company Overview:
Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.
Position: Account Manager
Core Responsibilities & Duties:
* Plan, quote, enter, direct, and monitor domestic shipments
* Ensure all customer instructions are entered into the system
* Ensure necessary shipment milestones are present and in correct order
* Work with operations team to determine routing for required service level
* Negotiating rates with vendors and request spot quotes
* Accruing vendor costs and working to revolve any variances
* Sending invoices to the customers
* Ensure freight and documentation meets security, TSA, and company compliance programs
* Track and monitor entire process of cargo movement and keep customers up to date on movement details
* Other duties as assigned
Job Requirements & Qualifications:
* Five (5) years freight forwarding operations or account management experience preferred
* Computer skills including Microsoft Office products including Word, Excel, Outlook, etc.
* Strong attention to detail and ability to handle high volume of transactions
* Ability to multitask and work well under pressure
* Strong verbal and written communication skills
* Ability to coordinate efforts with other organizations
* Strong problem-solving skills
* Team oriented
What We Offer:
* Competitive base salary
* Paid time off within the first year of employment, sick time and holidays
* Company provided life insurance
* Health, vision, and dental insurance options
* Commuter benefit plan
* Optional supplemental life insurance
* 401(k)
* A great place to work with a terrific culture