Account Manager Job Summary Laurel Ag & Water is looking for a self-motivated, exceptional Account Manager. As a key member of the Sales team, the Account Manager will bridge the gap between the grower and irrigation innovation. As the Account Manager is instrumental to our continued success, Laurel is looking for a strong hands-on partner with a proven track record in the scaling of a business growing rapidly. This role will report to the Director of Sales. This person will be obsessed about understanding our customer's needs and creating solutions that maximize the customer experience and performance at Laurel. The Account Manager is expected to be a team player that lives Laurel's cultural values, sets an example for others, and puts systems in place to constantly enhance the culture. You will have access to an entire support team, including Project Manager, Design Team, Estimators and SDR. hey should also be able to execute tactically, as well as having the strong communication skills. PERKS - BELLS & WHISTLES We offer rich health insurance options and cover employee only health insurance premiums at 100%. Compensation: Base plus uncapped commission plan Complete access to supply chain OTE at 150k Competitive Dental, Vision, and Life insurance packages. Paid Time off - Annual accrual starts at 121 hours a year and we provide 7 paid holidays! 401K Retirement Package- We Match! 100% on employee's first 3% and 50% on the following 2% of employee contributions. WHAT YOU WILL DO
- Generate leads through existing relationships, networking events, event attendance and cold calls
- Maintain and expand relationships with portfolio of customers
- Drive new revenue with existing customer base through new product offerings and upsell opportunities
- Collaborate with sales team to grow market share in underdeveloped territories
- Maintain personal CRM data in Netsuite of all communication, sales activity, and sales forecasting
- Meet or exceed annual quota and quarterly KPIs
- Communicate on-site, as well as by phone and email with customer during data acquisition phase of project to determine needs
- Strategically uncover customer needs and establish clear expectations to define scope of work and guide customer to potential solutions
- Collect field data necessary for engineering to deliver a tailored solution
- Clearly and completely enter project information and field data in Netsuite, Box.com, and other Laurel apps
- Maintain ongoing communication with customer and internal stakeholders (design, estimation, operations) to ensure alignment throughout design and bid process
- Review final design and proposal with customer by presenting to customer needs and expectations established during data acquisition process
- Distribute project information to appropriate departments (Purchasing, Warehouse, Construction, Accounting) upon job launch
- Collaborate with team members in all departments.
- Attend weekly sales, construction, and design meetings and be prepared to prioritize jobs and manage the pipeline as a team
- Work with Designers and Estimators to develop cost effective solutions to customer problems
- Communicate with Purchasing, Warehouse, and Project Management throughout jobs to achieve successful completion
- Assist Sales & Billing Coordinators with customer invoicing and collections
- Conduct yourself with professionalism in customer dealings and relationship with coworkers; work collaboratively with immediate teammates and provide market insights/industry trends to Regional Sales Manager and other leaders on the Management Team
WHAT YOU WILL NEED
- BA/BS degree in business, agriculture, or related field or equivalent combination of experience and education
- 2-5 years B2B sales experience
- Strong knowledge of agricultural irrigation system design, installation, and components
- Comprehensive knowledge of agricultural practices and crop requirements
- Substantial understanding and experience in sales/negotiation strategy
- Strong knowledge of typical heavy ag/civil construction practices
- Desire to provide an incredible customer experience
- Successful at compiling and managing large quantities of information in an organized fashion
- Proficient in Excel, Word, CRM software and NetSuite (or similar ERP)
- Proven ability to work in a team environment inside and outside of department
- Willingness to travel (20-40% depending on location)
- High energy, hungry to win, approachable, analytical