Location: Fort Wayne,IN, USA
Account Manager - Fort Wayne, IN
Are you looking for a change of pace? Do you want the opportunity to grow your earning potential and develop a book of business? Break away from the mundane day to day cycle of work in your job and join Circle to build a successful CAREER!!! We offer you a competitive base salary with uncapped commission plans that allow you to continually grow your earning potential throughout your career. We have an engaging work environment where every day is different and your success is rewarded. Why settle for a standard job with capped earning potential, when the sky can be the limit for you??? Review the opportunity below and apply online. You can also reach out directly to our recruiting team with any questions at ...@circledelivers.com.
As an Account Manager, you will represent Circle Logistics and serve as the main point of contact for our existing customers. This involves overseeing relationships with multiple clients who utilize 3PL services. An account manager acts as a liaison between the client and the provider, ensuring effective communication and coordination of activities. They typically work closely with both parties to develop solutions tailored to meet each customer's unique needs and ensure smooth execution of logistics operations. You will maintain and grow existing accounts by bringing solutions to customers' freight-related issues, providing outstanding customer service, and ensuring on-time delivery. This role is responsible for nurturing long-term relationships and growing existing clientele.
Duties/Responsibilities:
Maintain and grow existing accounts by managing customer day to day requirements
Analyze customers' needs and offer personalized solutions
Match customer demand with quotes for their freight-related inquiries
Build strategies that will result in increased sales and stronger partnerships
Solve complex problems and be the main contact for all your accounts' communications
Collaborate with your team on pricing strategy and account implementation plans
Consistently executing daily business (accepting/rejecting load tenders, lane bidding, update customers about shipment status, etc.)
Manage any issues that come up in the normal operation of freight movement
Establish relationships with day-to-day contacts
Skills/Abilities:
Excellent written and verbal communication skills
Ability to thrive in a fast-paced working environment and multitask
Superb time management and organizational skills
Extraordinary attention to detail and teamwork skills
Excellent problem-solving and time management skills.
Willingness to be available after hours and weekends if needed
Professional demeanor
Education and Experience:
Bachelor's degree preferred
3 Plus years of freight brokerage or account management experience preferred
Benefits:
On-site training and career development
Paid holidays and paid time off
Insurance benefits including but not limited to: Health, vision, dental, life, and disability
401(k) Plan