Account Manager
: Job Details :

Account Manager (All Levels)

At Travefy we're looking for an Account Manager to join our team.

Full-time · All Offices (Nebraska & New Jersey)

Build tools that are shaping the future of travel.

At Travefy our mission is to power the success of travel professionals.

Our platform – including trip proposal, itinerary management, and client management tools – help Travel Advisors, Tour Operators, and other professionals efficiently grow their businesses. We're proud that Travefy powers thousands of travel businesses across the globe and are excited to grow our team with others who have a passion to solve problems and transform the travel industry.

Account Management is critical to Travefy's support efforts and our commitment to the success of our largest customers.

Account Managers at Travefy have key areas of responsibility and own their own work streams—all of which directly impact the success of the team.

This position is available in Omaha and Lincoln, Nebraska or Pennington, New Jersey.

Roles & Responsibilities

As an Account Manager you will:

• Manage a portfolio of Travefy's largest accounts with lights out consistency, efficiency, and attention to detail
• Be an ambassador for Travefy and become an expert in our products and services
• Manage the billing, onboarding, reporting, and ongoing training / education for all accounts within your portfolio
• Provide online demonstrations and educate customers on product features as well as online help resources
• Promote our product and encourage adoption and use of the platform
• Build strong relationships with accounts to understand a detailed picture of what they want, need, and desire and ensure you identify each client's unique priorities in order to cater their training to them
• Own regular reporting of accounts including financial and usage among others

You'd Be A Great Fit If

• You are a high-energy, self-starter with an infectiously positive attitude
• You are a top notch written and verbal communicator
• You are an ambitious, high-capacity personality that is motivated by completing daily responsibilities and goals
• You naturally build relationships and trust with clients and people naturally gravitate to you!
• You are someone who excels in a dynamic, data-driven environment
• You have a professional sense of urgency for customer needs and you are a steady, consistent manager of your portfolio of clients.

Requirements

• You have demonstrable experience in account management, client support, or project management

• You are organized with a high attention to detail and the ability to own and manage a portfolio

• You are a people person and a polished communicator both verbally and written

• You have a strong analytical ability with a high proficiency using google sheets / excel to manipulate data across sources

• You are a creative problem solver and strategic thinker

• Experience with SaaS technology or the travel industry is a plus!

Levels

Available Levels include:

• Account Manager

• Senior Account Manager

Benefits

• $60K-$90K total compensation commensurate with experience including salary and target bonus

• Healthcare, Dental, and Vision coverage for you and your family in addition to Disability Insurance and Life Insurance.

• 401(k) Retirement Plan with automatic company contribution

• An Unlimited Vacation Policy including an Annual Travel Stipend

• Enjoy a technology budget, food budget, and fun work environment

• And more…

Travefy is an an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor employment visas at this time.

Apply for the job

Do you want to join our team as our new Account Manager? Then we'd love to hear about you!