Account Manager
: Job Details :

Job Title: Account Manager

Location: This position is remote!

About the Company:

We are an innovative AI tech CRM firm specializing in the auto/RV dealership industry. Our team is dedicated to enhancing customer experiences through cutting-edge technology and data-driven insights. We are launching a new account management department and are excited to welcome motivated Account Managers who are eager to learn, grow, and work closely with supportive supervisors.

About the Role:

At TheCRM, we're moving beyond traditional account management to a more personalized, concierge-style service. As an Entry-Level Account Manager, you'll work closely with your supervisor to provide tailored support to our dealership clients, helping them navigate our CRM system and connecting them to the right resources. You'll foster meaningful relationships, ensuring clients feel supported while you gain the skills to grow within the department.

Responsibilities:

• Client Concierge Support: Act as the primary guide for assigned dealership clients, offering non-technical assistance and directing them to appropriate resources.
• Relationship Building: Develop strong, genuine relationships with dealers, ensuring they benefit from our CRM solutions.
• Communication: Maintain consistent, proactive communication via calls, emails, and meetings to ensure ongoing satisfaction.
• CRM Utilization: Help clients make the most of our CRM tools, streamlining their processes and enhancing operational efficiency.
• Problem-Solving: Address client inquiries and issues with a proactive approach, escalating to your supervisor when necessary.
• Collaborative Growth: Work closely with your supervisor to learn, improve, and grow within the account management team.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
• U.S.-based with the ability to work remotely.
• A strong interest in account management.
• Excellent communication and interpersonal skills, with a focus on building relationships.
• Ability to manage multiple tasks in a fast-paced, remote environment.
• Team-oriented and eager to learn from supervisors and colleagues.
• Familiarity with CRM tools (Monday experience is a plus but not required).

Pay range and compensation package:

Starting salary of $55k, with opportunities for growth. Unlimited Paid Time Off (PTO) to support work-life balance. Comprehensive health, dental, and vision insurance. Opportunities for professional development and career advancement within a growing department.

Join our team and be part of an innovative approach to account management, where you'll grow under experienced supervision while providing a personalized, concierge touch.

We look forward to hearing from you!