Location: New York,NY, USA
Job Posting: Account Supervisor - Corporate Security Services
Company: Alliance Security
Location: New York City, NY
Compensation: $27/Hour
Position Overview:
We are seeking a dedicated and experienced Account Supervisor to oversee a team of security officers at various prestigious corporate sites. This role involves ensuring the highest standards of performance, maintaining operational efficiency, and serving as the primary liaison between Alliance Security and our client.
Key Responsibilities:
* Supervise and manage day-to-day operations of the security team, including scheduling, monitoring attendance, and making appropriate notifications.
* Address, document, and adjudicate disciplinary concerns, as well as recognize and commend exemplary employee performance.
* Conduct regular audits to ensure compliance with company policies, procedures, and client expectations.
* Serve as the main point of contact for client communications, providing exceptional customer service and fostering a collaborative relationship.
* Coordinate training and development initiatives to enhance team capabilities and ensure preparedness for evolving security needs.
* Utilize security management software such as WinTeam to manage schedules, track time, and oversee reporting.
* Provide strategic leadership to anticipate challenges, mitigate risks, and drive operational excellence in a fast-paced, high-demand environment.
Requirements:
* Previous experience in a security officer role for corporate or similarly critical environments.
* Demonstrated ability to manage schedules, optimize team performance, and resolve operational challenges.
* Proficiency in security management systems such as WinTeam.
* Strong technical skills, including familiarity with electronic security systems and reporting tools.
* Exceptional organizational, interpersonal, and communication skills.
* A proven track record of strategic thinking and adaptability in fast-paced, high-pressure settings.
* Customer-focused mindset with the ability to establish and maintain positive client relationships.
* Availability to work flexible hours, including weekends and holidays as needed.
Why Join Alliance Security?
* Competitive compensation and benefits.
* Opportunities for growth within a dynamic and supportive team.
* Be part of a company dedicated to innovation and excellence in corporate security services.
If you are a motivated leader with a commitment to excellence, we encourage you to apply for this exciting opportunity.
How to Apply:
Please follow the link to complete the application and submit your updated resume and a brief cover letter outlining your qualifications and experience.
Alliance Security is an equal opportunity employer and values diversity in the workplace.