Location: Janesville,WI, USA
Under General Supervision, this position is primarily responsible with, writing receipts for funds collected, managing patient accounts, assisting residents and families to apply and maintain eligibility for Medical Assistance, submits required representative payee applications and reports with the Social Security Administration, and processes accounts payable for Rock Haven.
15% - Main facility contact for residents & families for Medical Assistance eligibility.
* Assist residents and responsible parties with submission of applications for MA eligibility, assist with maintaining eligibility, assist with other issues related to continuing eligibility for funding and answer any MA eligibility related questions.
* Return Medicaid resident funds to Estate Recovery Program with required paperwork for expired residents that have funds available after paying funeral and other allowed expenses.
30% - Write receipts and deposit funds collected
* Write receipts for funds collected either through paper check or notification from County Treasurer and First National Bank via electronic transmittal.
* Determine split between amount to be applied to facility revenue and amount to be applied to resident trust on both receipts received through electronic transmittal and paper check.
* Maintain Excel spreadsheets for facility receipts broken down between room and care, hair care, resident trust account and miscellaneous.
* Prepare deposit transmittal for checks and cash sent to County Treasurer that reconciles with total checks and cash collected on daily basis broken down between amount to be applied to facility revenue and amount to be deposited in resident trust.
* Follows up with notification from the Treasurer's office to disburse funds into proper department accounts through journal entries.
* Maintain both resident and petty cash checking and cash accounts and reconcile to amount recorded in ECS.
* Request reimbursement from Rock County accounting department for amounts disbursed from both checking and cash resident accounts. Request out of system vouchers from Rock County accounting department for patient account over payments.
* Prepare deposit to First Community Credit Union for check received from Rock County accounting department and break down between amount to be deposited in checking account and amount to be returned as cash.
25% - Manages patients' accounts, oversees the cashier office, and assists overseeing the front business office reception area.
* Manages the cashier office that is open for business daily during administrative business hours to handle requests from residents and responsible parties to deposit funds in resident account or disburse funds as requested. Manages and maintains the after hours resident funds cash box.
* Pay third parties from resident trust account based on requests from residents and responsible parties for services they have received such as phone service, clothing purchases and additional food items.
* Pay guardian fees from resident trust for residents with appointed guardians who are authorized to receive payment for their services.
* Prepare charge to resident trust account for those who have requested that hair care be paid through their patient trust account.
* Prepare billing for those responsible parties who have requested that hair care be charged rather than taken from resident account. Follow up and send notices on delinquent payments relating to hair care.
* Record bingo proceeds in patient trust account based on bingo winnings reported by activity department.
* Prepare end of month reports to calculate and apply interest to resident accounts.
* Prepare quarterly and annual reports on resident fund activity to be sent to residents and/or responsible parties.
* Serves as the main contact for patient trust account questions and issues.
* Assists and backs up front office duties including greeting and directing facility visitors.
5% - Representative Payee
* Submits representative payee application to the Social Security office.
* Tracks and maintains representative payee list and monthly patient liability amounts.
* Processes and submits annual Rep Payee Authorization forms and any applicable forms requested by Social Security.
* Returns any requested patient liability funds requested by social security.
5% - Works as back up to other positions within the department
* Works as back up in billing duties for Rock Haven for all pay sources as required.
* Works as back up to track census for billing purpose.
* Back up and assist with the preparation of month-end reports.
* Receives, sorts and process mail.
* Verifies benefits for new admissions and contacts third party pay sources for eligibility verification when needed.
* Answer billing-related questions as a back up.
* Enters physician billing into the electronic charting system
* Tracks daily census for month-end reconciliation
15% - Process Accounts Payable for Rock Haven
* Process all voucher payments for both committee approval and payment through encumbrance.
* Approve purchase requisitions for department heads.
5% - Performs other duties as assigned.
* Knowledge of medicare and medicaid billing guidelines.
* Knowledge of microsoft excel and word processing programs.
* Knowledge of commercial billing programs.
* Skill in balancing accounts.
* Ability to be very detailed and perform time sensitive work.
* Ability to work directly with clients and family members, as well as outside agencies and vendors.
* Ability to understand and effectively carry out oral and written instructions.
* Ability to establish and maintain effective public and working relationships.
* Minimum of an associate degree in accounting.
* Two years of professional experience in health care finance.
* Cash handling experience preferred.
Physical elements:
* Ability to stand, walk and sit for periods of time.
Equipment Use:
* Ability to use a computer and computer keyboard.
Working conditions:
* Work is inside a skilled care residential facility (nursing home).
* Ability to work in a stressful environment.
* May be subject to potential hostile and emotionally upset residents, family members, responsible parties, personnel and visitors.