ACCOUNT SUPPORT SPECIALIST
: Job Details :

Account Support Specialist Opportunity (Temp to Hire)

Are you ready to take your coordination and customer service skills to the next level in a dynamic, fast-paced environment? If you're a master of multitasking with a passion for problem-solving, this could be the perfect role for you!

Pay: $18-20/hour + quarterly bonus (5% of annual compensation split across 4 quarters)

Location: Remote (St. Louis, MO 63120) - Occasionally required to come into the office

LOCAL CANDIDATES ONLY PLEASE

What You'll Do

As an Account Support Specialist, youll be the backbone of our customer service team, helping us deliver excellence to our clients every single day. Working with high-profile accounts, youll be at the center of the action, ensuring smooth operations and satisfied clients.

• Communication: Youll create compelling client correspondence, develop presentations, and maintain essential contact lists. Youll also get to pitch ideas and strategize with clients, so your creativity and critical thinking will shine.
• Operational: Oversee customer work orders from start to finish. Coordinate between various teamsfacilities, installers, electricians, and techsto make sure everything is manufactured, delivered, and installed right on time.
• Inventory: Youll stay on top of inventory, ordering parts as needed, and ensuring our stock levels are always in check.
• Excel Expertise: Youll spend plenty of time in Excel, so being proficient with Pivot Tables, VLOOKUPs, and other functions is a daily activity

Top 3-5 Must-Haves

• 2+ years of experience as an Account Coordinator, Customer Service Coordinator, or in a similar role.
• Experience with warehouse and inventory management is a big plus!
• Excel expertise: If you know Pivot Tables, VLOOKUPS, and more advanced Excel functions like the back of your hand, youre the perfect fit. (Excel testing will be part of the interview process.)

Tools & Technologies

• Epicor ERP (used to release shipments).
• Advanced Excel (think Pivot Tables, VLOOKUPS, etc.).

Why Youll Love It

• Competitive pay with quarterly bonus potential!
• Work remotely while still staying connected to a great team.
• Gain hands-on experience with major brands in a fast-moving industry.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.