Salary: $22.39 HourlyLocation : Appleton, WIJob Type: Full-timeJob Number: 2403107Department: Clerk of Courts AccountingOpening Date: 12/06/2024Typical Work Hours/Shift:: Monday-Friday 8:00 am-4:30 pm with possibilities of overtimeOutagamie County Core ValuesInvested in ServingBetter TogetherCreate ProgressSupport Through Compassion Position Purpose Join our team as an Account Technician in the Clerk of Courts office! In this front-facing role, you'll engage directly with the public and various agencies, handling and reconciling financial transactions with accuracy and professionalism. From balancing cash drawers to computing payments and issuing receipts for court-related fees and fines, you'll play a key role in maintaining financial integrity. You'll also assist defendants by setting up payment plans and providing excellent customer service. This position offers a dynamic and rewarding opportunity to make a difference in your community while building your skills in finance and public service!Under the supervision of the Finance Supervisor, the Account Technician ( I ) is responsible for handling, balancing and reconciling various monetary transactions related to the Clerk of Courts officeHours: Monday-Friday 8:00 am-4:30 pm with possibilities of overtimeLocation: Clerk of Courts Office in the Outagamie County Government CenterBenefits:Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: Key Responsibilities The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Reconciles accounts and cash drawer; computes payments and/or collects, verifies and issues receipts for various fees, fines, and other court ordered payments.
- Greets and answers questions for general public and various agencies.
- Works with defendants to calculate and set up payment plans.
- Enacts enforcement procedures for collections.
- Enters data relating to transactions in State computerized data system
- Reviews and receives filings for the courts
- Authenticates court records and documents as appropriate.
- Assists court personnel maintaining the court record relative to financial activity.
- Works with court personnel, Deputy Court Clerks, law enforcement and other agencies to quash warrants, communicates other information as necessary.
- Works with the jail to receipt in bonds.
- Helps all areas of the Clerk of Courts with scanning in documents into the electronic system
- Works with law enforcement in processing search warrants
- Prepares various invoices
- Receipts in and works with various collection agencies including State Debt Collection, Tax Intercept and other collection agencies utilized to recover outstanding debt
- Acts as a notary public
- Completes mass mailings
- Maintains regular and predictable attendance, works overtime/extra hours as required.
- Performs other duties as assigned.
Education/Certifications/Experience Requirements
- High school graduate with experience or additional course work in bookkeeping, accounting or related course work.
- Minimum 1 year experience accurately dealing with large sums of money.
- Minimum of 1 year working with the general public.
- Experience with computerized systems.
- Or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
Required or Preferred Skills
- Knowledge of and demonstrated ability to conform to goals, policies, and procedures of the Department as well as the Outagamie County Work Rules and Terms of Employment.
- Ability to work effectively with co-workers, the general public and members of all socioeconomic groups by using tact, respect, diplomacy, cooperation and strong interpersonal communication skills.
- Ability to add, subtract, multiply, divide, figure simple mathematical calculations, and maintain proper bookkeeping practices.
- Ability and skill in handling large sums of cash with accuracy.
- Ability to work under pressure and meet deadlines.
- Ability to proficiently and accurately use the keyboard, including the 10-key number pad.
- Demonstrated proficiency with typing.
- Knowledge of and ability to use standard office equipment including calculator, computer, fax, photocopier, telephone, computerized systems and various software packages.
- Ability to organize and schedule work cooperatively and effectively with co-workers.
- Ability to communicate, write legibly, quickly understand and follow written and oral instructions.
- Ability to maintain confidentiality and accountability.
- Ability to work independently, make sound decisions, use good judgment, and solve problems.
- Knowledge of pertinent State and Federal rules and regulations.
- Ability to maintain large filing systems.
- Ability to walk, stoop, climb, bend, stretch; push, pull and lift up to 20 pounds, understanding and utilizing proper body mechanics.
OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: Outagamie County Diversity Statement: Outagamie County is committed to developing, nurturing, and sustaining an equitable community and workforce where all individuals can thrive. We pledge to amplify the voices of under-represented communities or those who were historically excluded, by removing barriers that result from racial, social injustice and inequities. We strive to ensure that equity, diversity, inclusion are embedded at all levels of Outagamie County programs and departments through acknowledging, analyzing, and addressing the root causes of inequities. We will create and advance equitable polices, practices and procedures, including, but not limited to County services, recruitment and retention, policies and practices, budgeting and procurement. We commit to being transparent and will continually evaluate and update our values when identified goals and objectives are not being achieved or sustained. Outagamie County will strive to create an inclusive environment where every community member feels like he/she/they belong.OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.OUTAGAMIE COUNTY OFFERS A COMPREHENSIVE AND HIGHLY COMPETITIVE BENEFITS PACKAGE TO ITS EMPLOYEES.LEVELS OF BENEFITS CAN VARY BASED ON EMPLOYMENT STATUS AND EMPLOYEE GROUP. Medical Coverage Outagamie County currently offers eligible employees a Low-Deductible Health Plan and a High Deductible Health Plan with a Health Savings Account (HSA). Each of these plans are available for single or family coverage at affordable rates.Dental Coverage Eligible employees may choose either single, limited family, or family coverage. Vision Coverage Outagamie County offers single, employee plus one, employee plus children, and family voluntary vision insurance for those that are benefit eligible. Vision insurance coverage provides an opportunity for employees to save money on routine vision exams, contacts, eyeglass frames, and lenses.Life Insurance Outagamie County provides group life insurance for full-time employees. The cost of this coverage is paid for in full by the County.Voluntary Short-Term Disability Insurance Short-Term Disability pays the employee a portion of his or her income for a specified period of time, as determined by the plan. The Short-Term Disability plan provides coverage for injuries and illnesses that occur outside of work. The premium for this coverage is paid entirely by the employee and is available to active employees that meet the hours threshold requirements. Long-Term Disability Insurance All regular, non-union full-time employees are eligible for long-term disability coverage. Premiums are fully paid by the County. Wisconsin Retirement SystemWisconsin Retirement Program helps provide for financial security during retirement. Monthly annuity payments at retirement are calculated using years of creditable service, average earnings (based on three highest years of earnings), formula factors, age at retirement and selected annuity option.The retirement plan consists of two parts: an employee-required portion and an employer-required portion. Outagamie County pays the employer portion, and employees are responsible for paying the employee-required portion, which is determined by the state each year. Enrollment is required for eligible employees. Eligibility is determined based on Wisconsin Retirement System plan rules.Flexible Spending Account Plan The Flexible Spending Account Plan saves money by allowing the employee to pay for certain medical related expenses and dependent care expenses on a pre-tax basis, reducing annual taxable income resulting in Federal, State, Social Security, and Medicare tax savings. Employee Assistance Program Outagamie County has an Employee Assistance Program (EAP). The services offered as part of the County's plan are a benefit provided at no cost to its employees and their immediate family members to help deal with life's stresses. EAP consists of caring individuals who are certified counselors. They offer professional support and direction towards resolving problems or concerns. They can also help by referring the employee to another resource if assistance is needed beyond the EAP. Paid Time OffOutagamie County offers several paid time off benefits that include: vacation, personal holidays, national holidays, sick leave, bereavement leave and military leave. Deferred Compensation Deferred Compensation allows employees to set aside pre-tax earnings toward retirement. Employees can save up to 100% of their compensation, to a maximum of $20,500 annually, or as little as $10.00 per paycheck. The amount deferred reduces year-end state and federal income tax base. All the earnings will accrue tax-deferred until such time as the assets are withdrawn, generally at retirement, termination, or other special circumstances. There is also an after-tax 457 Roth contribution option.Employee and Family ClinicPrimary Health Services are available to employees and dependents ages 2 and up, who are covered on a county health plan.Pet InsurancePlease note that the pet insurance offers are discounts offered to Outagamie County employees and are not programs sponsored by Outagamie County. Please contact the companies directly for any questions, concerns or service issues.If you would like to learn more, please click below about the benefits.CONTINUING EDUCATIONOutagamie County encourages continuing education by offering Education Reimbursement. This reimbursement is intended to provide assistance to the employee for out-of-pocket expenses for continuing education for the mutual benefit of the employee and Outagamie County, not covered in the departmental budget.Any Outagamie County employee in good standing, averaging twenty (20) hours or more per week during the six (6) months prior to the start of the course, is eligible to apply. This statement is not all-inclusive in regard to tuition reimbursement.