Location: all cities,VA, USA
Alphanumeric is hiring a Mortgage Processer to work remotely (EST time zone) with an established stronghold in the financial and insurance industries.
12-month contract with an hourly pay of $19-20.
This position is responsible for the processing of monthly mortgage insurance premiums, certificate maintenance, premium adjustments, special rates, etc. (PMI portfolio maintenance).
This role will interact extensively with internal and external customers on certificate issues, billing and cash receipt matters. The incumbent must possess accounts receivable/accounting background along with extensive related work experience.
Must be able to work in a dynamic environment and be a self-starter. Strong written and oral communication skills, self-motivation, attention to detail, and the ability to perform work under pressure of time constraints are required. Periodic overtime will be required.
Your Responsibilities/Functions:
* Research, validate and process requested adjustments to payments applied abiding by the policies and procedures set by management.
* Process cash receipts to outstanding invoices through matching of receipts to payment files
* Proactively route other certificate maintenance transactional documentation to appropriate area within Lender Servicing
* Manually data enter accurately premium received from non-electronic customers or exception payments at a certificate level prior to month-end or the customer's next billing cycle
* Utilize automated system procedures to upload payment data files and resolve any processing issues with file upload failures
* Monitor and reduce the number of suspense items by actively engaging internal and external customers in resolution and prevent reoccurrence.
* Manage email correspondence and answer incoming calls via cash application phone system.
* Manage servicer transfers manually and/or uploading to loan transfer application