Location: Daleville,VA, USA
SUMMARY Responsible for answering the company phones and greeting visitors. Serve as the first point of contact for new visitors and callers to the company. Daily invoicing, spreadsheet creation/updating, general accounting functions. Performing basic office duties such as: copying, filing, faxing, entering data, and back-up other office staff as needed. DUTIES AND RESPONSIBILITIES Answer the phones in a friendly, helpful, and efficient manner. Greet vendors, customers, applicants, etc. and direct them to the appropriate company personnel. Keep track of the whereabouts of key personnel and process their calls and messages. Open and distribute company mail and assist accounting area with filing. Perform daily billing, reporting, and filing Assist HR Manager with general HR related questions, benefits, and payroll related items. Comply with company policies and procedures. Additional duties as assigned by management. EDUCATION and/or EXPERIENCE Associates or Bachelors in accounting, finance or other business degree. Two years general office experience A friendly, professional image and demeanor. Experience with MS Word Good phone voice and demeanor Candidates are PREFERRED who offer the following: Undergraduate degree with focus on accounting and/or finance At least 6 or more months of experience as a front desk receptionist. Two or more years experience with MS Word and knowledge of MS Excel Experience in using accounting software Self-motivated; ability to work with minimal supervision SKILLS Excellent speaking and phone communication skills. Communicating effectively in writing as appropriate for the needs of the audience. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Detail oriented and organized. PHYSICAL DEMANDS Employee is regularly required to walk and talk and hear. The employee is frequently required to sit and stand. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the work environment is usually loud. PERFORMANCE MEASUREMENTS The performance of the Receptionist/Billing Clerk will be measured as follows: Operating standards - The employee will need to meet or exceed the Operating Standards set in the area of administration. Such standards will be set annually and communicated to the assistant. Personal growth - Each year there will be professional goals developed and agreed to by the Controller. Employee relations - The employee will be evaluated regarding behaviors associated with appropriate human interaction, respect and communication and ability to exercise discretion. Creativity - This will be evaluated by how active the employee is in participating in advancing the business through new and innovative ideas. Pratt Industries is America's 5th largest paper and packaging company with more than 7,500 highly skilled employees dedicated to the environment and sustainability. Pratt Industries is one of the largest corrugated packaging companies in America, with sophisticated manufacturing facilities in more than a dozen states. The company operates three of the most modern, cost effective paper mills in the country, as well as a series of sheet and box plants strategically placed throughout the United States offering a wide range of creative packaging solutions. Pratt Industries is committed to recycling and the environment by harvesting the urban forest. Pratt Industries offers competitive compensation plans with incentive opportunities, full benefits package including medical, dental, vision, life, disability, FSA, All State, Pre-Paid Legal, and 401(k) with company match, paid vacation, and paid holidays.